Business Analyst

Briscoe Group; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Team member discounts

Discounted health insurance

Financial wellbeing resources

Job summary

Briscoe Group is seeking a Business Analyst to join the Data team in Auckland. You will help improve systems, processes and workflows, ensuring alignment between business needs and technical solutions.

At the intersection of business and technology, you will focus on documenting processes, delivering data-driven insights, and driving practical, measurable outcomes across the organisation.

Qualifications

• Bachelor's degree in Business Management or a similar field.
• Experience documenting processes and developing SOPs.
• Hands-on capability with Visio, Lucid and Confluence.
• Ability to manage full lifecycle of projects with clear process flow.
• Strong planning, organisational skills and stakeholder management.
• Clear communicator who can simplify complex ideas for non-technical audiences.
• Analytical thinker with attention to detail in a fast-paced environment.

Responsibilities

• Analyse business processes, systems and workflows to identify improvements.
• Partner with stakeholders to align solutions with business needs and objectives.
• Create and maintain clear process documentation, workflows and SOPs.
• Support project initiation with business cases, impact analysis, ROI.
• Translate requirements into specifications for technical delivery.
• Use data and reporting to identify trends and measure outcomes.
• Assist change management and ensure changes are communicated and adopted.

Skills

Process documentation

Project lifecycle management

Stakeholder management

Analytical problem-solving

Clear communication

Data-driven insights

Education

Bachelor's degree in Business Management

Tools

Visio

Lucid

Confluence

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We’re looking for a Business Analyst to join our Data team, reporting to the Head of Data & Analytics. This role plays a key part in improving how our systems, processes and workflows support the business, ensuring strong alignment between business needs and technical solutions.

Sitting at the intersection of business and technology, you’ll focus on process improvement, clear documentation and data‑driven insight, with an emphasis on delivering practical, measurable outcomes. You’ll work closely with leaders and teams across the business to analyse current ways of working, challenge the status quo, and help design smarter, more efficient solutions.

What You’ll Be Responsible For:

• Analysing business processes, systems and workflows to identify opportunities for improvement, simplification and automation.
• Partnering with stakeholders across the business to assess ideas and initiatives, ensuring solutions align with business needs and strategic objectives.
• Creating and maintaining clear, structured process documentation, workflows and SOPs to support consistent ways of working.
• Supporting project initiation through business case development, impact analysis, cost estimates and ROI, and owning delivery from scoping through to implementation where required.
• Translating business requirements into clear specifications to support effective technical delivery and minimise rework.
• Using data and reporting to identify trends, measure the effectiveness of changes, and demonstrate business outcomes.
• Supporting effective change management by identifying impacted stakeholders and working closely with the Capability and Change team to ensure changes are well communicated and adopted.

What We’re Looking For:

• Bachelor’s degree in Business Management, or a similar field
• Minimum of 5 years’ experience in a similar role
• Strong experience documenting processes and developing SOPs, with hands‑on capability using tools such as Visio, Lucid and Confluence
• Demonstrated ability to manage the full lifecycle of projects, ensuring clear process flow and alignment with business objectives
• Proven ability to manage multiple priorities with urgency and accuracy, supported by strong planning and organisational skills
• Strong relationship‑building capability, with the ability to work effectively with internal and external stakeholders
• Clear and confident communicator, able to simplify complex ideas for non‑technical audiences
• Self‑starter with strong analytical and problem‑solving skills, comfortable working in a fast‑paced environment with high attention to detail and strong computer literacy

About the Company

Briscoe Group is committed to fostering equal opportunities, partnering with First Foundation, and proudly supporting Cure Kids. We value the strength of collaboration and connection within our organisation, and in this position, you'll play a key role in promoting these principles!

Additionally, we offer plenty of benefits to our team members, including exclusive team member discounts, discounted health insurance, as well as access to financial wellbeing resources.

Applications Close: 8 September 2026

If you have any questions or need further information please contact Julia Budge, People and Talent Specialist on ***********@briscoegroup.co.nz

You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship. All applications will be treated with strictest confidentiality.

We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.

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