At RUSH, we design, build, and manage purposeful digital experiences that better serve human kind. The purpose of this role is to provide hands‑on Business Analyst and Account Management support to a select number of clients from pre‑sales through to implementation and continuous improvement.
Key Responsibilities
- - Analyses clients' existing systems and business models.
- - Liaises extensively with external and/or internal clients.
- - Maps and documents interfaces between legacy and new systems.
- - Understands software development lifecycle.
- - Translates client requirements into highly specified project briefs.
- - Identifies options for potential solutions and assesses them for both technical and business suitability.
- - Conducts requirements analysis and prepares specific proposals for modified or replacement systems.
- - Develops solutions and related products.
- - Produces project feasibility and costing report.
- - Presents proposals to clients.
- - Works closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
- - Ensures that budgets are adhered to and deadlines met.
- - Draws up, supervises and documents testing schedule for complete system.
- - Oversees implementation of a new system including data migration.
- - Plans and works flexibly to deadlines.
- - Supports users on change control and system updates.
- - Provides training and user manuals to users of a new system.
- - Keeps up to date with technical and industry developments.
- - Works collaboratively with other IT team members.
- - Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
Core Soft Skills & Interpersonal Strengths
- - Clear & Respectful Communication: Strong verbal and written communication skills; ability to communicate respectfully and transparently.
- - Growth Mindset & Resilience: Comfortable navigating and adapting positively when project priorities or requirements evolve.
- - Ownership & Initiative: Proactive approach to identifying bottlenecks, taking accountability for outcomes, and driving solutions end-to-end.