Building Review Team Leader

Taituarā; Waikato; Remote; NZD 104,000 - 127,000; Full time

Benefits offered by this job

Free parking

Flexible working options

Annual performance reviews

Health insurance

Birthday leave

Work-life balance day

Employee Assistance Programme

Wellbeing programme

Job summary

Waikato District Council is seeking a Building Review Team Leader to guide a skilled team responsible for processing building consent applications in line with the Building Act and Building Code. The role focuses on compliant, efficient service while maintaining accreditation and delivering customer-focused outcomes.

You will lead, coach and develop staff, manage workloads, and collaborate with stakeholders to enhance processes and service levels across the district.

Qualifications

• 10+ years’ trade experience in NZ building industry.
• 5+ years’ regulatory experience in NZ building industry.
• Strong knowledge of the Building Act 2004 and related legislation.
• Leadership experience with the ability to motivate and develop teams.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead, coach and develop a high-performing Building Review team.
• Manage workflow and resources for timely, high-quality service.
• Support Building Consent Authority and Territorial Authority functions.
• Build strong relationships with customers and industry professionals.
• Handle escalated enquiries and complaints effectively.
• Identify opportunities to improve processes and customer experience.
• Contribute to audits, accreditation activities, and business improvements.

Skills

Leadership experience

Communication

Customer service mindset

Continuous improvement

Relationship-building

Education

NZ Diploma in Building Control Surveying (Level 6)

NBCA Competency Assessment System

Job description

Lead a team that helps shape safe, thriving communities

This is an exciting leadership opportunity for someone who combines strong technical building knowledge with a genuine passion for developing people, improving processes, and delivering outstanding customer service.

The opportunity

As our Building Review Team Leader, you'll lead a team responsible for the assessment and processing of building consent applications, ensuring compliance with the Building Act, Building Code and associated legislation. You'll play a key role in maintaining Building Consent Authority accreditation while fostering a high-performing, customer-focused team culture

What will I do?

Working closely with customers, industry professionals and internal stakeholders, you'll ensure applications are processed efficiently, risks are managed effectively, and continuous improvement remains at the heart of everything we do.

• Leading, coaching and developing a high-performing Building Review team.
• Managing workflow and resources to ensure timely, high-quality service delivery.
• Supporting Building Consent Authority and Territorial Authority functions across the district.
• Building strong relationships with customers, industry professionals and internal teams.
• Managing escalated customer enquiries and complaints.
• Identifying opportunities to improve processes and enhance customer experience.
• Contributing to audits, accreditation activities, reporting and business improvement initiatives.
• Supporting organisational change and helping your team achieve shared goals.

What will I bring?

You’ll be an experienced building professional and people leader who enjoys mentoring others and driving excellence.

You’ll have:

• At least 10 years’ trade experience and 5 years’ regulatory experience within the New Zealand building industry.
• NZ Diploma in Building Control Surveying (Level 6) or an equivalent qualification.
• Previously held competency under the National Building Consent Authority Competency Assessment System.
• Strong knowledge of the Building Act 2004 and associated legislation.
• Proven leadership experience and the ability to motivate and develop teams.
• Excellent communication and relationship-building skills.
• A customer-focused mindset and commitment to continuous improvement.
• A full New Zealand driver's licence.
• An understanding of, or willingness to learn about, te ao Māori, tikanga Māori, Te Tiriti o Waitangi and Te Ture Whaimana.

Why join our team?

There's never been a more exciting time to join us.

We’re progressing through a significant organisational transformation that is creating new opportunities, strengthening how we work, and positioning us for the future. As part of this journey, you’ll be encouraged to bring new perspectives, challenge thinking, and help shape a workplace culture built on collaboration, innovation, and inclusion.

If you’re a passionate leader with strong building industry expertise and a commitment to exceptional customer service, we’d love to hear from you.

Additional Information

Salary circa $115K dependent on skills and experience.

Waikato District Council offers a range of benefits to employees:

• Enjoy free parking.
• Make work, work for you with flexible working options.
• Benefit from annual performance and remuneration reviews.
• Access subsidised health insurance.
• Celebrate with a day of birthday leave.
• Receive a work-life balance day every six months after your first year.
• Access confidential support through our Employee Assistance Programme.
• Take advantage of our employee wellbeing programme.
• Receive free health checks, training and education at our annual Work Safe Home Safe event.
• Save with Boost discounts and special offers from New Zealand retailers and service providers.

Please note we will be screening applications as they come through.

We have a strong safety culture and as part of this our preferred candidates will be required to undergo pre-employment medical assessment which includes alcohol and drug testing.

Applicants must have the legal right to work in New Zealand.