Brand Ambassador

Comvita Apiaries; Auckland; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Birthday leave

Private health/medical insurance

Life insurance

Trauma Insurance

Paid volunteering leave

Care packs of Comvita product

Staff discount on Comvita product

Job summary

Comvita Wellness Lab in Auckland is seeking a Brand Ambassador to provide an engaging customer experience in a premium retail setting. You will share the science and story of our honey, delivering exceptional service and fostering memorable visits for guests.

Flexibility is required as hours may change seasonally; current hours are 10am–5pm, with rostered days Tue–Sat or Thu–Mon. Prior retail/hospitality/tourism experience and interest in nature health are valued.

Qualifications

• 1+ year in customer services, retail, hospitality or tourism.
• Knowledge of Te Reo Māori or Mandarin/Cantonese/Korean is valued.
• Strong interpersonal skills and ability to engage diverse guests.

Responsibilities

• Deliver outstanding customer service and retail experience at the Wellness Lab.
• Share story of Comvita products and honey with guests.
• Support store performance and contribute to a memorable visitor experience.

Skills

Customer service

Retail experience

Multilingual engagement

Job description

Are you passionate about wellbeing, sustainability, and natural health? We are a leading global health and wellness brand, and are on the lookout for Brand Ambassador to join our team at our flagship premium retail store in Auckland.

The role is a blend of retail and tourism where we share the pleasure, craft, science and story of our honey with guests at the Comvita Wellness Lab. Through the delivery of a unique customer experience, as well as superior customer service and retail services, we ensure every visitor has a full sensory and memorable experience. You will contribute to the overall performance of the Wellness Lab and will join small and passionate team.

https://www.wellnesslab.comvita.co.nz/

• Due to the nature of our business and store, we need someone who can be relatively flexible with their work pattern as the days and hours of work will likely change seasonally.
• Current hours of work are 10am - 5pm.
• The rostered days currently available are Tuesday to Saturday OR Thursday to Monday.

About you

We would like for you to have;

• At least one year of experience in customer services, retail, hospitality or tourism.
• Knowledge of Te Reo Māori and tikanga, and/or proficiency in Mandarin, Cantonese, or Korean, would be highly regarded. We value the ability to build positive relationships and effectively engage with people from diverse cultural backgrounds.
• Exceptional interpersonal skills and the ability to build relationships quickly.
• Ability to hold an audience through presenting/storytelling and a natural confidence in dealing with people.
• Ability to work with people of all ages, including children.
• A passion for nature and natural health.

About Us

We are aleading global natural health company,committed to the development and manufacturing of innovative health and wellness products. With a strong focus on sustainability and ethical sourcing, Comvita has been at the forefront of delivering high-quality, natural products for over four decades. We are passionate about improving the health and well-being of our customers while respecting and nurturing our environmentand are proudlyBCorpaccredited.

Some of the benefits our team members receive are;

• Birthday leave
• Private health/medical insurance
• Life insurance
• Trauma Insurance
• Paid volunteering leave
• Frequentcare packs of Comvita product
• Staff discount on Comvita product
• The opportunity to join a team who are passionate about doing business in a way where people and bees can thrive together in harmony - we have big dreams to do business in a way which leaves the world better off... we would love for you to join us!

Comvita is an organisation which is committed to wellbeing, diversity and equity. We celebrate diversity and nurture belonging within our global team. We welcome diversity of people, ideas, talents, and experiences. If you have any support or access requirements, we encourage you to advise us so we can support you through your recruitment journey.