Branch Manager - Southern Lakes

Arthur J. Gallagher & Co. (AJG); Otago; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive rewards program

Life insurance

Discounted personal insurance

Yearly wellness contribution

Learning and development opportunities

Job summary

Gallagher is seeking a Branch Manager to lead a 14-person team across Queenstown, Wanaka and Alexandra, driving growth, profitability and client outcomes in a high-performance environment.

You will report to the Regional Manager and shape strategic plans, ensure compliance, and deliver quality financial advice while fostering strong client relationships within a globally integrated insurer and risk management group.

Qualifications

• Experience in insurance or a sales role with portfolio growth.
• Proven leadership to hire, develop and lead high-performing teams.
• Strong regulatory awareness and compliance focus.
• Excellent communicator with ability to engage diverse audiences.
• Strategic thinker with track record of delivering business growth.

Responsibilities

• Create and implement strategic plans to drive growth, profitability and retention.
• Lead and coach a team across multiple locations.
• Ensure branch compliance and deliver quality advice.
• Build and nurture client relationships and industry contacts.
• Manage budgets and financial performance.

Skills

Leadership

People management

Sales growth

Regulatory awareness

Strategic planning

Financial acumen

Communication

Education

NZ Certificate in Financial Services Level 5

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

For over 95 years, Gallagher has been dedicated to safeguarding what matters most to individuals and businesses. As the third largest insurance brokerage and risk management company globally, we boast a vast network of brokers spanning more than 130 countries.

This is a great opportunity to become part of our team of over 50,000 professionals worldwide and contribute to making a significant impact in the industry.

About the role

Are you ready to start a new chapter in your career and want to work for a company with a global presence, then this is a great opportunity for you.

Following an internal promotion, we are seeking a dynamic, innovative, and experienced leader to take on the role of Branch Manager, overseeing a high-performing team of approximately 14 staff across three locations: Queenstown, Wanaka, and Alexandra - proudly recognised as 'Branch of the year in 2024!'.

Reporting directly to the Regional Manager, this is an excellent opportunity to demonstrate your leadership capabilities and propel a talented team toward continued success.

The key purpose of this role is to create a culture that is focussed on success through delivering great client outcomes and living the Gallagher values.

In this role, you will craft and implement strategic plans aimed at driving sustainable growth, profitability, and client retention. By taking a proactive and hands-on approach, you will ensure branch compliance, deliver quality advice, and achieve positive customer outcomes. You will lead change initiatives while fostering creativity, innovation, and adaptability to maintain strong and consistent performance. Success in this position requires the ability to build and nurture strong, lasting relationships.

The role has financial accountability for branch revenue and profits as well as staff engagement and client service.

We love people leaders that can coach and develop their teams to bring our customers an exceptional service.

Not only are we looking for a great people leader, but you'll need to be confident, proactive, adaptable and resilient, you'll have excellent communication skills, love a fast-paced environment and are able to think on your feet.

How you'll make an impact

• Create and manage budgets, including financial reporting and data interpretation to drive branch performance
• Develop, implement and execute a business strategy to deliver new business opportunities and overall objectives
• Support, coach and motivate the team, leading by example to drive high performance and to deliver exceptional service, professional conduct and quality advice
• Manage day-to-day operations across multiple locations
• Cultivate and maintain relationships with a wide range of contacts across the industry

Skills and Experience

• Experience in the insurance industry, or a sales role, with proven growth in portfolio
• Strong leadership qualities and people management experience to effectively hire, develop and lead a team to high performance
• High level of regulatory awareness
• Authentic and inspirational communicator comfortable with a varying audience
• Strong commercial acumen with a strategic focus and experience growing new business opportunities.
• Proven ability to develop and deliver on business strategy to meet overall objectives
• Experience with creating/managing budgets, understanding of financial reporting and interpreting data to drive branch performance
• Desirable - A certificate in Financial Services (NZQA Level 5)NB: Although ideally you will already have, or be working towards, your NZQA level 5 qualified with a Certificate in Financial Services, for the right candidate we will pay for and provide you with the support to gain your qualification through our study support program.

Benefits

• Comprehensive reward and recognition programme
• Life insurance benefit (T&Cs apply)
• Discounted personal insurance
• Yearly wellness contribution
• Yearly flu vaccinations
• We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.

We make success happen. We are stronger as one team and together we continually strive to make a difference, whether it's for our clients, our colleagues or our communities. Our shared values are core to our culture and are reflected in everything we do, as set out in The Gallagher Way.

If you are a natural leader eager to embrace a new challenge and make a meaningful impact on our success, we want to hear from you!

Compensation and benefits

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We know you'll really enjoy being part of our professional, close-knit team. As part of the Global Gallagher group of companies, we have scale and multi-national reach with a Kiwi feel.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.