Branch Manager

Kennards Hire; Howick; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Fuel card

Phone

Job summary

Kennards Hire is seeking a Branch Manager in Auckland to lead a high-performing team, drive branch revenue, and ensure safe, efficient operations. You will manage finances, rostering, and monthly reporting while developing customer relationships and a strong branch culture.

The role offers a clear development path within a national network, and the organisation emphasises family values, sustainability, and rewarding loyalty with opportunities for growth and professional recognition.

Qualifications

• Experience leading a team in a management/supervisory role.
• Strong financial acumen and experience managing P&Ls.
• Outstanding customer service leadership with ability to model standards.
• Experience working in a network/branched operation with cross-team collaboration.

Responsibilities

• Lead the branch team and drive revenue to meet budget.
• Manage the branch P&L and cost controls.
• Plan staffing in collaboration with Area manager to support profitability.
• Ensure rostering and timekeeping accuracy for payroll timelines.
• Prepare end-of-month reports and address business gaps.
• Oversee equipment maintenance to meet standards.
• Develop customer relationships for business growth.
• Coach safety and drive a culture of safe work practices.

Skills

Team leadership

P&L management

Customer service leadership

Strategic planning

Job description

• Great salary including car, fuel card and phone
• Great career development opportunity including attending the bi-annual managers conference
• Contribute to an iconic brand with over 200 branches in AUS & NZ

WithKennards Hire You Can

As a company that’s been around since 1948, we know what matters most: familyand it’s at the heart of everything we do. We’re the largest family-ownedequipment hire company in Australia and New Zealand, with more than 2,000 teammembers located at over 200 sites and branches. Our mission is clear: wewant to be the best hire company in the world. We’re committed to growingsustainably and innovating in ways that benefit our people, our customers andour business. And at the end of the day, we’re all focused on delivering whatwe say we will do – make our customers’ jobs easy.

About the role

As the BRANCH MANAGER, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.

• Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
• Manage the branch P&L
• Plan branch staffing in collaboration with the Area manager to meet profitability targets;
• Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
• Prepare end of month reports and action business lost
• Ensure equipment maintenance, servicing and workshop meets QOM standards
• Develop customer relationships and network to identify business development opportunities
• Role model and coach safe behaviour in accordance with Kennard’s Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
• Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

About you

• Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
• Strong financial acumen and experience managing P&L’s
• Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
• Experience in working within a network operation where collaboration with others has been an important part of success

Join our team

You can always tell someone who works at Kennards Hire. They'rewell-rounded, fair-dinkum and damn good at what they do. Once you walk throughour door, we’ll back you all the way with the tools and resources you’ll needto succeed. You’ll be trusted as part of our family, supported to lead in manyways and have opportunities to develop and grow your expertise.

There’s also a great range of employee benefits and rewards on offerincluding:

• Allthe training and development you need to build a successful career with us
• Pathwaysto pursue your career, nationally and internationally
• Additionalfinancial benefits if you stay with us for more than five years (to saythanks for your loyalty)
• Opportunityfor profit share
• Greatemployee discount rates on our hire gear
• Our annual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you may be required to undergobackground screening, which could include police and medical checks.

So, whether you’re starting out, switching roles,changing industries or ready to make your next career move, With Kennards HireYou Can.