Branch Manager

Truck Stops (NZ) Ltd; Hamilton; On-site; NZD 140,000 - 170,000; Full time

Benefits offered by this job

Company vehicle

Phone

Laptop

Bonus

Job summary

Truckstops is opening a brand-new Hamilton flagship branch designed for the future, with 24 service bays and on-site COF facilities. As Branch Manager, you will lead a team of 20-40, oversee day-to-day performance of service and parts, and report to Regional Manager to drive profitability and growth.

You will balance people leadership, customer relationships, and commercial performance while upholding safety, quality, and a customer-focused culture across the business.

Qualifications

• Leadership experience in automotive, transport or related industries.
• Strong communication and team-building skills.
• Solid understanding of workshop or service operations.
• A proactive, results-driven approach.
• Sound understanding of financials including revenue, cost control, and profitability (PBIT).

Responsibilities

• Leading and developing a high-performing branch team
• Driving operational excellence across service and parts
• Building strong customer and fleet relationships
• Delivering branch profitability, productivity, and growth
• Championing health, safety, and quality standards
• Fostering a positive, engaged, and customer-focused culture
• Partnering with regional leadership to achieve business goals

Skills

Leadership

Communication

Team building

Workshop operations

Results driven

Financials

Job description

About the role

Our brand-new Hamilton flagship branch is built for the future, featuring 24 service bays and on-site COF facilities. As Branch Manager, you'll be at the heart of the action, leading a team of 20-40 and overseeing the day-to-day performance of our service and parts operation. Reporting to the Regional Manager, you'll balance people leadership, customer relationships, and commercial performance, ensuring the branch continues to deliver outstanding results for our customers and our business.

What you will be doing

• Leading and developing a high-performing branch team
• Driving operational excellence across service and parts
• Building strong customer and fleet relationships
• Delivering branch profitability, productivity, and growth
• Championing health, safety, and quality standards
• Fostering a positive, engaged, and customer-focused culture
• Partnering with regional leadership to achieve business goals

What we are looking for

• Leadership experience in automotive, transport or related industries
• Strong communication and team building skills
• Solid understanding of workshop or service operations
• A proactive, results driven approach
• Sound understanding of financials including revenue, cost control, and profitability (PBIT)

What’s in it for you

• You will enjoy hands on mentorship from Senior Leadership along with:
• A competitive remuneration package including vehicle, phone, laptop and bonus
• The opportunity to mentor junior team members and grow your leadership skills
• Access to cutting edge tools and technology, in a brand-new, purpose-built facility
• Ongoing training and development to support your career
• Employee discounts at over 100 retail brands + inhouse discounts across all our businesses
• Health and wellbeing perks including free flu jabs, eye and spinal checks, discounted Southern Cross health insurance, and free EAP wellbeing support

All applications MUST be made online and are subject to background checks including police and credit, reference and right to work. Note: we cannot consider AEWV holders or Overseas applicants.

About us

Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years. With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.

We Act with Integrity, We Care for All, and we Win Together.