Bank Manager - Central Lakes

Westpac New Zealand Limited

Auckland

Hybrid

NZD 140,000 - 170,000

Full time

5 days ago
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Benefits offered by this job

4 weeks holiday + 5 wellbeing days
Purchased leave options up to 4 weeks
Banking benefits and insuranceDiscount
Career growth and internal capability
KiwiSaver options
Parental leave

Job summary

Westpac New Zealand Limited is seeking a Bank Manager for the Central Lakes region, based at either Wānaka or Queenstown. You will lead the branch with a focus on people, customers, and community, reporting to the Regional Manager and overseeing multiple branches with an Assistant Bank Manager and support team.

You will guide personal and business banking and wealth outcomes, drive customer loyalty, and lead change while coaching others to excel in a dynamic, community-focused environment.

Qualifications

  • Proven recent experience as a successful branch leader
  • Highly developed interpersonal, networking, and communication skills
  • Expert knowledge of the financial services industry
  • Demonstrated experience in leading change
  • Strong commitment to coaching and developing others

Responsibilities

  • Lead and develop the branch team across personal banking, business banking, and wealth
  • Build strong relationships with customers, partners, and the wider community
  • Drive branch performance, customer loyalty, and outcomes
  • Shape how spaces, technology, and capability connect to deliver outstanding experiences

Skills

Leadership
Interpersonal skills
Communication
Financial services knowledge
Change leadership
Coaching and development
Local area knowledge

Education

Business tertiary qualification (preferred)
FA qualification (desired)

Job description

**Bank Manager, Central Lakes*** **Based at either Wānaka or Queenstown*** **Full time, Permanent*** **Monday to Friday****Mō te Tūranga – About the role**Taking action now to create a better future — it’s why we show up every day. As a Bank Manager, you’ll lead your branch with purpose, energy, and a sharp focus on what matters most: your people, your customers, and your community.Reporting to the Regional Manager, you’ll be responsible for the development, leadership, and performance of your branch. You’ll build strong relationships both inside and outside the bank, helping drive business success and customer loyalty. You’ll also play a key role in shaping how we connect — through our spaces, technology, and capability — to deliver outstanding experiences for customers, staff, business partners, and the wider community.This role leads our Wānaka, Queenstown, and Alexandra branches, supported by an Assistant Bank Manager and a team of Banking Advisers and Customer Service Representatives. You'll inspire and empower your team to deliver outstanding customer outcomes across personal banking, business banking, and wealth. **Ngā mea kia whai angitū ahau? – What do I need to be successful?**We’re looking for someone who leads with care, courage, and clarity. You’ll bring:* Proven recent experience as a successful leader* Highly developed interpersonal, networking, and communication skills* Expert knowledge of the financial services industry* Demonstrated experience in leading change* A strong commitment to coaching and developing others* A solid understanding of the local area (desired)* A tertiary qualification in Business (preferred)* FA qualification (desired) **Westpac Hei Wāhi Mahi – Working at Westpac**At Westpac, our mission is to have New Zealand’s best professionals, to be recognised as a place where talent is developed to its fullest potential and where aspiring and current employees see Westpac as one of THE places to work. Along with this, we offer a range of benefits including: * 4 weeks standard holiday + 5 additional days of wellbeing leave* Purchased leave options up to 4 weeks per year* Banking benefits and insurance discounts* Career growth – we promote internal capability; we have programmes that recognise star performers* Market leading superannuation and KiwiSaver options* Environmental and community care programmes* Generous parental leave – and top up government paid parental leave* School holiday subsidy - help you balance work and family during school holidays**Ko mātou tēnei | Our Organisation** At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!**Tono mai ināianei! | Apply Now!**Apply today with your CV and Cover Letter.The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.**Mahi tahi tātou, kaha ake tātou | Together Greater****Applications close:**8 October 2026
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