Bakery Manager

Foodstuffs North Island; New Zealand; On-site; NZD 70,000 - 90,000; Full time

Job summary

New World Hobsonville is seeking an experienced Bakery Manager to lead our Bakery Department with energy and a hands-on approach. You will drive sales, uphold product quality, food safety, and exceptional customer service in a fast-paced retail environment.

This is a leadership role where you’ll coach the bakery team, manage rosters and production planning, monitor stock and waste, and work closely with colleagues to deliver consistent results and a positive customer experience.

Responsibilities

• Lead, coach and develop the bakery team to achieve department goals.
• Drive sales, profitability, and gross profit targets.
• Manage department rosters and wage budgets.
• Oversee production planning, stock ordering, inventory control, and waste management.
• Ensure excellent product quality, freshness, and presentation standards.
• Deliver exceptional customer service and effectively resolve customer enquiries.
• Maintain compliance with Food Safety, Health & Safety, and company policies.
• Recruit, train, and develop team members.
• Ensure all bakery equipment and machinery are maintained and operating safely.
• Build a positive team culture focused on continuous improvement and customer satisfaction.

Job description

Are you an experienced bakery professionalwith a passion for leadership, customer service, and delivering outstandingfresh food products?

New World Hobsonville is seeking a motivatedand hands-on Bakery Manager to lead our Bakery Department. This is anexciting opportunity for an energetic and commercially minded individual whothrives in a fast-paced retail environment and is committed to deliveringexceptional results through strong leadership and operational excellence.

About theRole

As Bakery Manager, you will be responsible forthe overall performance of the Bakery Department, ensuring sales and profittargets are achieved while maintaining the highest standards of productquality, presentation, food safety, and customer service.

This is a hands-on leadership role where youwill work closely with your team to ensure the department is well stocked,visually appealing, and operating efficiently at all times.

KeyResponsibilities

• Lead, coach and develop the bakery team to achieve departmentgoals.
• Drive sales, profitability, and gross profit targets.
• Manage department rosters and wage budgets.
• Oversee production planning, stock ordering, inventory control, andwaste management.
• Ensure excellent product quality, freshness, and presentationstandards.
• Deliver exceptional customer service and effectively resolvecustomer enquiries.
• Maintain compliance with Food Safety, Health & Safety, andcompany policies.
• Recruit, train, and develop team members.
• Ensure all bakery equipment and machinery are maintained andoperating safely.
• Build a positive team culture focused on continuous improvement andcustomer satisfaction.

What We'reLooking For

The successful candidate will possess:

• Previous experience in a bakery, fresh food, or food retailleadership role.
• Strong leadership skills with the ability to motivate and develop ateam.
• Excellent organisational and time management skills.
• Ability to identify trends and innovate within your department.
• Sound commercial and financial understanding, including sales, GP,and wage management.
• Knowledge of food safety requirements and compliance standards.
• Effective communication and problem-solving skills.
• A positive attitude and willingness to lead from the front.
• Physical fitness and the ability to meet the demands of the role.

Why JoinUs?

At New World Hobsonville, you'll become partof a team that values hard work, innovation, and customer satisfaction. Weoffer:

• A supportive and energetic working environment.
• Opportunities for professional growth and development.
• The chance to make a real impact within a successful and growingbusiness.
• A leadership role with autonomy and responsibility.