Automotive Parts Customer Service Specialist

Bnt; Otago; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Birthday off every year

Volunteer day

Free breakfast every morning

Competitive salary + incentives for 结果

Exceptional discounts on products

Flat structure with senior leadership

Career growth through Bapcor

Job summary

BNT in New Zealand's Otago region is seeking a customer service superstar to assist customers in selecting the right vehicle parts and to process orders at the counter and over the phone.

This full-time role runs Monday to Friday, 8 am–5 pm, with alternate Saturday mornings. You will need excellent customer service, a current NZ full license, and basic Excel skills to succeed in this fast-paced environment.

Qualifications

• Customer service experience in automotive or trade is advantageous.
• Excellent communication skills and a positive attitude.
• Basic computer skills and familiarity with Excel are advantageous.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers find the right vehicle parts and solutions.
• Pick, pack, and process customer orders accurately.
• Spot opportunities to upsell or recommend related products.
• Build strong relationships with our loyal customer base.

Skills

Customer service

Communication

Computer skills

Excel basics

Tools

Excel

Job description

BNT in New Zealand's Otago region is seeking a customer service superstar to assist customers in selecting the right vehicle parts and to process orders at the counter and over the phone.

This full-time role runs Monday to Friday, 8 am–5 pm, with alternate Saturday mornings. You will need excellent customer service, a current NZ full license, and basic Excel skills to succeed in this fast-paced environment.