Automotive Parts Customer Service Specialist

Bapcor Limited; Cromwell Community; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Birthday off

Volunteer day

Free breakfast

Competitive salary

Product discounts

Flat structure

Career growth opportunities

Job summary

Bapcor Limited in Cromwell, NZ, is seeking a customer service superstar to join our automotive parts team, serving trade customers at the counter and over the phone. You’ll help customers find the right parts, process orders, and spot upsell opportunities with a friendly, accurate, team-focused approach.

This full-time role runs Monday to Friday, 8am–5pm, with alternate Saturday mornings, and offers competitive salary, product discounts, and career growth opportunities within the Bapcor group.

Qualifications

• Customer service experience in automotive or trade is preferred.
• Basic Excel skills are advantageous.
• Strong communication and a positive, can-do attitude.
• Ability to work in a fast-paced environment with accuracy.
• Team-first approach and willingness to help others.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers find the right vehicle parts and solutions.
• Pick, pack, and process orders accurately.
• Spot opportunities to upsell or recommend related products.
• Build strong relationships with our loyal customer base.

Skills

Customer service

Automotive experience

Excel basics

Communication

Team player

Tools

Excel

Job description

Bapcor Limited in Cromwell, NZ, is seeking a customer service superstar to join our automotive parts team, serving trade customers at the counter and over the phone. You’ll help customers find the right parts, process orders, and spot upsell opportunities with a friendly, accurate, team-focused approach.

This full-time role runs Monday to Friday, 8am–5pm, with alternate Saturday mornings, and offers competitive salary, product discounts, and career growth opportunities within the Bapcor group.