Associate, Restaurant Partnerships

DoorDash USA; Auckland; On-site; NZD 75,000 - 95,000; Full time

Job summary

DoorDash’s Enterprise Restaurant team in New Zealand is looking for an Associate to support Enterprise Account Managers with analytics, reporting, and day-to-day operations for our largest restaurant partners across New Zealand.

You will build client dashboards, produce data-driven recommendations, drive on-the-ground operational workstreams like onboarding and menu optimization, and collaborate with product, marketing, and analytics teams to turn data into growth opportunities.

Qualifications

• 1-3 years' experience in a fast-paced environment such as management consulting, tech, FMCG, commercial / category management, account management, or analytics.
• Strong ability to build and present data-driven insights to inform decisions.
• Comfort with turning raw data into clear, defensible commercial recommendations.

Responsibilities

• Build and own client reporting and dashboards, translating raw data into actionable insights.
• Produce data-driven analyses, presentations, and recommendations for business reviews and renegotiations.
• Lead day-to-day operational workstreams end-to-end, including onboarding, menu optimization, and merchant communications.
• Collaborate with product, marketing, operations, and analytics teams to keep client workstreams moving.
• Support Enterprise Account Managers in the management and growth of top restaurant partners across ANZ.

Skills

Reporting dashboards

Commercial insights

Operational excellence

Cross-functional collaboration

Partner support

Relationship-builder

Analytically rigorous

Structured communicator

Owner mindset

Grit

Commercial fluency

Tools

Excel

BI tools

Job description

About the Team

We are looking for an Associate to join the Enterprise team. This person will support our Enterprise Account Managers with the day-to-day management, analytics, reporting, and operational execution for some of our largest enterprise and mid-market restaurant partners across New Zealand.

About the Role

The DoorDash Restaurant Enterprise team is responsible for the strategic vision and development of key restaurant merchants in Australia and New Zealand. DoorDash is a fast-moving company, so we are looking for someone who is adaptable, hard-working, a team player, a critical thinker, organised, and an optimistic problem solver. In this role you will support Enterprise Account Managers through analytics, reporting, operational workstreams, and cross-functional collaboration - turning data into commercial insights that shape how we grow our biggest restaurant partnerships.

You’re excited about this opportunity because you will…

• Reporting & Analytics - Build and own client reporting and dashboards, translating raw data into a clear "so what" that drives commercial decisions
• Commercial Insights - Produce data-driven analyses, presentations, and recommendations that support business reviews, joint business planning, and commercial renegotiations
• Operational Excellence - Drive day-to-day operational workstreams end to end, including menu optimisation, project planning, store onboardings and change of ownerships, merchant marketing, and custom reporting
• Cross-functional Collaboration - Partner with product, marketing, operations, and analytics teams to solve problems and keep workstreams moving for our clients
• Partner Support -Support Enterprise Account Managers across the management and growth of our top restaurant partners, including preparing for and attending merchant meetings and conferences across Australia and New Zealand

We’re excited about you because…

Experience - You have 1-3 years' experience in a fast-paced environment such as management consulting, tech, FMCG, commercial / category management, account management, or analyticsEntrepreneurial - You create your own structure in a fast-moving environment; where there's no playbook, you write one

• Relationship-builder - You love working directly with clients; you create and maintain long-term relationships

Analytically rigorous - You're confident in spreadsheets and BI tools, and can turn raw data into a clear, defensible commercial insightA structured communicator - You organise information clearly and make it easy for stakeholders to understand and act onAn owner - You move without being told, proactively frame problems, and close the loopGritty - You like rolling up your sleeves and getting into the detail as much as you like the big pictureCommercial fluency - a working understanding of margin, commission, and ROI

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.