Account Manager

DoorDash USA; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

DoorDash NZ is seeking an experienced Account Manager to join our New Verticals Partnerships team. You will promote and execute strategies for our convenience, retail and grocery partnerships across New Zealand, driving growth and delivering valuable data insights.

You will work cross-functionally with growth, merchandising, marketing and operations teams, building strong relationships with partners and turning opportunities into actionable projects with clear goals.

Qualifications

• 4+ years in account management, management consulting, project management, client success or sales management.
• Experience with data, specifically SQL.
• Strong project management skills.
• Excellent client-facing skills and relationship building.
• Exceptional communication and interpersonal skills.
• Ability to translate broad challenges into actionable projects with clear goals.

Responsibilities

• Engage with New Vertical partners to grow sales and deliver data insights.
• Coordinate cross-functionally between partners and DoorDash teams (growth, merchandising, marketing, operations).
• Execute growth strategy across convenience, retail and grocery partners, including large-scale initiatives and targeted campaigns.
• Oversee partner needs (POS integrations, customised reporting, catalogue optimisation, merchant marketing, operations).
• Build direct relationships with key partners and ensure their needs are met at all levels.
• Report directly to Enterprise Partnerships Manager, New Zealand.

Skills

Account management

SQL experience

Project management

Client relationship skills

Communication skills

Job description

About the Team

DoorDash is looking for top-talent to help grow our New Zealand business! We’re looking for passionate individuals with deep market knowledge to allow us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in New Zealand and across the globe.

About the Role

DoorDash is looking for an Account Manager to join the New Verticals Partnerships team, to help promote and execute the strategy for our partnerships in our convenience, retail and grocery vertical. Given the scale of our partners, you will be an essential piece of DoorDash’s success in New Zealand. As an Account Manager on the Partnerships Team you’ll help execute growth plans, improve quality, and deliver data insights.

You’re excited about this opportunity because…

• Engage with New Vertical partners to grow sales, improve quality, and deliver data insights
• Work cross-functionally and serve as the liaison between our partners and DoorDash teams, particularly with our growth, merchandising, marketing, and operations teams
• Execute a growth strategy across our convenience, retail and grocery partners, including large scale growth initiatives as well as tactical, targeted campaigns
• Oversee partner specific needs (e.g., POS (point of sale) integrations, customised reporting, catalogue optimisation, merchant marketing, operational improvements)
• Build direct relationships with important partners throughout each partner, ensuring client needs are met at all levels
• You will report directly to the Enterprise Partnerships Manager, New Zealand

We’re excited about you because you…

• Have 4 years of experience working in account management, management consulting, project management, client success, and/or sales management
• Have experience with data, specifically SQL
• Have strong project management skills
• Love working directly with clients; you create andmaintain long-term relationships
• Exceptional communication and interpersonal skills
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear goals

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.