Assistant Underwriter

Suncorp Group; Auckland; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Learning and development opportunities

Inclusive team culture

Job summary

Suncorp New Zealand is seeking an Assistant Underwriter - Distribution to support the SME commercial insurance portfolio and strengthen broker relationships. This role focuses on underwriting decisions, collaboration with intermediaries, and delivering excellent customer outcomes in a hybrid Auckland setting.

The successful candidate will leverage 3+ years of commercial underwriting experience, NZ market knowledge, and strong stakeholder skills to drive profitable growth and service excellence.

Qualifications

• Minimum 3 years' experience in commercial underwriting.
• Strong understanding of the New Zealand commercial insurance market.
• Ability to build and maintain effective relationships with brokers and business partners.
• Excellent communication, negotiation and stakeholder management skills.
• Sound commercial acumen and knowledge of underwriting and sales principles.
• A customer-first mindset with a focus on achieving positive outcomes.
• Experience with Vero systems will be highly regarded.

Responsibilities

• Review and assess SME commercial insurance risks and provide underwriting support on renewal and new business opportunities.
• Make informed underwriting decisions that support profitable portfolio growth.
• Build and maintain strong relationships with brokers and intermediary partners to support retention and growth outcomes.
• Deliver positive customer outcomes by providing timely, accurate and customer-focused service.
• Manage partner referrals and contribute to identifying trends and opportunities for continuous improvement.
• Collaborate with teams across Distribution, Operations, Claims and Customer Experience to achieve business objectives.
• Support digitisation, automation and process improvement initiatives that enhance the customer and partner experience.

Skills

Broker relationships

Underwriting

Stakeholder management

Communication

NZ market knowledge

Commercial underwriting

Education

Insurance qualifications

Tertiary qualifications

Tools

Vero systems

Job description

Job Description

At Suncorp New Zealand, we're committed to delivering exceptional insurance solutions that support businesses and the communities they serve. We're looking for an experienced Assistant Underwriter - Distribution to join our Business Distribution team and play a key role in supporting profitable growth, strengthening intermediary relationships, and delivering outstanding customer outcomes.

This is an exciting opportunity open across Auckland for a commercially minded underwriting professional who enjoys building strong broker relationships, making informed underwriting decisions, and contributing to the growth of a leading insurance portfolio.

What You'll Be Doing

As an Assistant Underwriter, you'll support the management and growth of our SME commercial insurance portfolio, working closely with intermediaries, customers and internal stakeholders to deliver effective underwriting solutions and exceptional service.

You'll

• Review and assess SME commercial insurance risks and provide underwriting support on renewal and new business opportunities.
• Make informed underwriting decisions that support profitable portfolio growth.
• Build and maintain strong relationships with brokers and intermediary partners to support retention and growth outcomes.
• Deliver positive customer outcomes by providing timely, accurate and customer-focused service.
• Manage partner referrals and contribute to identifying trends and opportunities for continuous improvement.
• Collaborate with teams across Distribution, Operations, Claims and Customer Experience to achieve business objectives.
• Support digitisation, automation and process improvement initiatives that enhance the customer and partner experience.

What You'll Bring

We're looking for a relationship-focused underwriting professional who combines strong technical capability with a passion for delivering excellent customer experiences.

• Minimum 3 years' experience in commercial underwriting.
• Strong understanding of the New Zealand commercial insurance market.
• Demonstrated ability to build and maintain effective relationships with brokers and business partners.
• Excellent communication, negotiation and stakeholder management skills.
• Sound commercial acumen and knowledge of underwriting and sales principles.
• A customer-first mindset with a focus on achieving positive outcomes.
• Experience with Vero systems will be highly regarded.
• Relevant insurance industry qualifications and/or tertiary qualifications will be advantageous.

Why join us?

At Suncorp New Zealand, we're proud to be part of one of Australasia's most trusted insurance groups. We empower our people to make a real difference through collaboration, innovation and a strong focus on customers.

We Offer

• Flexible and hybrid ways of working.
• A supportive and inclusive team culture.
• Ongoing learning and development opportunities.
• The opportunity to build a rewarding career in commercial underwriting.
• The chance to contribute to helping New Zealand businesses succeed.

At Suncorp, we believe our best work comes from diverse perspectives and experiences. We are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed.

Please note, we are aware that some candidates may be experiencing issues when submitting their application. If you receive an error message during the submission process, please contact Sophia for assistance.

If you do require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact [e-mail] for a confidential conversation.