Assistant Store Manager

Michael Hill; Palmerston North; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts on premium jewellery

Performance-based incentives/bonuses

Two consecutive days off in rosters

Job summary

Michael Hill in Palmerston North is seeking an Assistant Store Manager to support leadership, drive performance and nurture customer connections in our store at The Plaza Shopping Centre.

The role offers a structured 6-week Stepping Stones training program and ongoing coaching from experienced leaders, with a clear pathway to Store Manager roles across New Zealand. Expect staff perks and a work-life balanced roster.

Qualifications

• Proven sales experience in retail or hospitality required.
• Leadership-focused with coaching passion.
• Customer-centric mindset with focus on milestones.
• Team-oriented with positive energy and collaboration.
• Ambitious with readiness for future management.
• Fluent communication and ability to motivate teams.

Responsibilities

• Support leadership of the Palmerston North store and drive performance.
• Participate in training and coaching programs.
• Deliver memorable customer experiences and meet sales targets.
• Foster culture of inclusion and community connection.

Skills

Sales-confident

Proven sales experience

Leadership-driven

Customer-obsessed

Team-focused

Ambitious

Job description

Grow Your Leadership Future with Our Palmerston North

Assistant Store Manager | Permanent full-time | Palmerston North | Sales role with rewarding commission and initiatives

Looking to take the next step from people-first experience into a purposeful leadership role? This could be the opportunity you’ve been waiting for.

At Michael Hill, we’re part of life’s most meaningful moments - and behind those moments are strong leaders who bring teams together and drive exceptional results. We’re on the lookout for an Assistant Store Manager to support the leadership of our Palmerston Northstore, playing a key role in performance, culture, and customer connection across the community.

If you’ve built your career in retail, sales, hospitality, events or business development and love motivating people while achieving targets, you’ll feel right at home here.

Commence asap/or when you can!

Why This Role Matters:

• Leadership Growth: Step into a high-impact role where your leadership potential is nurtured and elevated
• Structured Training: Benefit from our 6-week Stepping Stones program and ongoing coaching from experienced leaders
• Career Pathway to Store Manager: We’re committed to developing our future leaders, this role is your stepping stone to becoming a future Store Manager, with opportunities across New Zealand
• 1:1 Mentorship: Enjoy dedicated, fortnightly coaching with your Regional Manager to support your personal and professional development
• ASM Connect Groups: Monthly ASM development meetings for ongoing learning and networking
• Work-Life Balance: Benefit from structured rosters with two consecutive days off and flexibility when life calls for it
• Exclusive Team Perks: Access staff discounts on premium jewellery and generous performance-based incentives/bonuses

You’ll Be a Great Fit If You Are:

• Sales-confident, delivering memorable customer experiences and strong results
• Proven sales experience
• Leadership-driven, with a passion for coaching and developing others
• Customer-obsessed, understanding the emotion behind every milestone moment
• Team-focused, bringing energy, positivity and collaboration
• Ambitious, ready to grow into future management opportunities

Since 1979, Michael Hill has been built on craftsmanship, inclusion, sustainability and celebrating life’s most meaningful moments.

Shop 47, The Plaza Shopping Centre, Church Street, Palmerston North 4410, New Zealand