Assistant Sales Manager

Michael Hill; Hamilton; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Performance incentives

Structured training

Job summary

Michael Hill in Hamilton is seeking an enthusiastic Assistant Store Manager to support leadership of our Hamilton store. This permanent full-time role (35 hours/week, Sun to Thurs) focuses on performance, culture and customer connection across the Waikato.

Ideal candidates come from retail, sales, hospitality or business development and enjoy mentoring others while hitting ambitious targets. Join a brand dedicated to moments and people.

Qualifications

• Experience in retail, sales, hospitality, events or business development for leadership roles.
• Ability to motivate people while achieving targets.
• Strong customer connection and culture-building skills.

Responsibilities

• Support leadership of Hamilton store and drive performance.
• Foster a positive culture and exceptional customer experiences.
• Lead, develop and coach store team to meet targets and store standards.

Skills

Sales leadership

Coaching

Customer service

Team leadership

Job description

Build Your Leadership Future in the Waikato

Assistant Store Manager | Permanent full-time - 35 hours per week, Sun to Thurs | Earn commission and rewarding initiatives

Looking to take the next step from people-first experience into a purposeful leadership role? This could be the opportunity you’ve been waiting for!

At Michael Hill, we’re part of life’s most meaningful moments - and behind those moments are strong leaders who bring teams together and drive exceptional results. We’re on the lookout for an Assistant Store Manager to support the leadership of our Hamilton store, playing a key role in performance, culture, and customer connection across the Waikato.

If you’ve built your career in retail, sales, hospitality, events or business development and love motivating people while achieving targets, you’ll feel right at home here.

Why This Role Matters

• Leadership Growth: Step into a high-impact role where your leadership potential is nurtured and elevated
• Structured Training: Benefit from our 6-week Stepping Stones program and ongoing coaching from experienced leaders
• Career Pathway to Store Manager: We’re committed to developing our future leaders, this role is your stepping stone to becoming a future Store Manager, with opportunities both within Waikato and across New Zealand
• 1:1 Mentorship: Enjoy dedicated, fortnightly coaching with your Regional Manager to support your personal and professional development
• ASM Connect Groups: Monthly ASM development meetings for ongoing learning and networking
• Work-Life Balance: Benefit from structured rosters with two consecutive days off and flexibility when life calls for it
• Exclusive Team Perks: Access staff discounts on premium jewellery and generous performance-based incentives

You’ll Be a Great Fit If You Are:

• Sales-confident, delivering memorable customer experiences and strong results
• Leadership-driven, with a passion for coaching and developing others
• Customer-obsessed, understanding the emotion behind every milestone moment
• Team-focused, bringing energy, positivity and collaboration
• Ambitious, ready to grow into future management opportunities

Since 1979, Michael Hill has been built on craftsmanship, inclusion, sustainability and celebrating life’s most meaningful moments. Join us in Hamilton and build a career with a brand that truly invests in its people.