Assistant Store Manager

Michael Hill; New Zealand; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts on premium jewellery

Performance-based incentives/bonuses

Job summary

Michael Hill is seeking an Assistant Store Manager in Mount Maunganui to lead and support the Bayfair store, driving sales and customer engagement while nurturing a high-performance team. This permanent full-time role offers structured development, mentorship, and career progression toward store leadership across New Zealand.

The role emphasizes coaching, customer-centric leadership, and collaboration to achieve targets and deliver exceptional service in a premium jewellery environment.

Qualifications

• Proven sales experience in retail or similar environment.
• Demonstrated leadership-driven mindset with coaching focus.
• Customer-obsessed approach to create memorable experiences.
• Team-focused attitude with energy, positivity and collaboration.

Responsibilities

• Support the Bayfair store leadership and day-to-day operations.
• Drive performance, culture and customer connection across the community.
• Provide 1:1 mentorship and development to store team members.

Skills

Sales experience

Leadership

Coaching

Customer service

Teamwork

Job description

Grow Your Leadership Future with Our Bayfair Team in Mount Maunganui

Assistant Store Manager | Permanent full-time | Bayfair store | Sales role with rewarding commission and initiatives

Looking to take the next step from people-first experience into a purposeful leadership role? This could be the opportunity you’ve been waiting for.

At Michael Hill, we’re part of life’s most meaningful moments - and behind those moments are strong leaders who bring teams together and drive exceptional results. We’re on the lookout for an Assistant Store Manager to support the leadership of our Bayfair store, playing a key role in performance, culture, and customer connection across the community.

If you’ve built your career in retail, sales, hospitality, events or business development and love motivating people while achieving targets, you’ll feel right at home here.

Commence asap/or when you can!

Why This Role Matters:

• Leadership Growth: Step into a high-impact role where your leadership potential is nurtured and elevated
• Structured Training: Benefit from our 6-week Stepping Stones program and ongoing coaching from experienced leaders
• Career Pathway to Store Manager: We’re committed to developing our future leaders, this role is your stepping stone to becoming a future Store Manager, with opportunities across New Zealand
• 1:1 Mentorship: Enjoy dedicated, fortnightly coaching with your Regional Manager to support your personal and professional development
• ASM Connect Groups: Monthly ASM development meetings for ongoing learning and networking
• Work-Life Balance: Benefit from structured rosters with two consecutive days off and flexibility when life calls for it
• Exclusive Team Perks: Access staff discounts on premium jewellery and generous performance-based incentives/bonuses

You’ll Be a Great Fit If You Are:

• Sales-confident, delivering memorable customer experiences and strong results
• Proven sales experience
• Leadership-driven, with a passion for coaching and developing others
• Customer-obsessed, understanding the emotion behind every milestone moment
• Team-focused, bringing energy, positivity and collaboration
• Ambitious, ready to grow into future management opportunities

Since 1979, Michael Hill has been built on craftsmanship, inclusion, sustainability and celebrating life’s most meaningful moments.

Mount Maunganui