Assistant Store Manager

Retail; Mount Maunganui; On-site; NZD 34,000 - 41,000; Full time

Benefits offered by this job

Above market pay

Staff discounts

Ongoing training

Professional development

EAP services

Job summary

Flo & Frankie in Mount Maunganui’s Bayfair boutique is seeking an Assistant Store Manager who loves fashion and delivering memorable customer experiences. You will help lead the team, drive smooth store operations, and embody a friendly, empowering culture.

If you thrive in a fast-paced retail environment, enjoy coaching others, and take pride in sales performance, this role offers above-market pay, training, and development opportunities within a supportive team.

Qualifications

• Demonstrated ability to deliver exceptional customer service.
• Experience leading a small team and guiding performance.
• Coaching and training team members in sales and service.
• Focused on driving sales and store performance.
• Strong problem-solving and organisational skills.
• Interest in fashion and helping customers feel confident.

Responsibilities

• Lead and inspire the team while ensuring outstanding customer experiences.
• Drive store operations and contribute to sales growth.
• Foster a positive, fun, and empowering store culture.
• Support coaching and development of team members as needed.

Skills

Customer service

Leadership

Coaching

Sales growth

Problem solving

Organisation

Fashion interest

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautiful Bayfair boutique.

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU:

A genuine passion for delivering exceptional service and building warm, authentic customer connections.

Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.

Confidence to motivate and encourage the team, helping everyone perform at their best.

A results-aware mindset with a focus on supporting sales growth and strong store performance.

Experience assisting with coaching and training team members in sales and service.

Good problem-solving skills, strong organisation, and a proactive, can-do attitude.

A positive, adaptable approach and a willingness to step up to challenges when needed.

An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US:

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, andwe strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS:

Above market rate, paid hourly for all the awesome work you will do.

Being a part of a friendly, down to earth, and supportive team of people who embody our core valuesand vision.

Generous staff discounts and achievable super sale bonuses.

Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

Ongoing training to ensure you are always up to speedand empowered to be your best self.

New Zealand based head office team, who are hands on and show instore presence to support you.

Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

Access to free and confidential EAP services

Opportunity to wear our beautiful Flo & Frankie brands every day!