Assistant Store Manager

Floandfrankie; Christchurch; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Above market pay (hourly)

Staff discounts

Staff bonuses

Ongoing training

Development opportunities

EAP services

Head office in NZ

Wear Flo & Frankie brands daily

Job summary

Flo & Frankie is looking for an Assistant Store Manager to join our Christchurch CBD boutique and help lead a small, friendly team. You will drive exceptional customer experiences, maintain smooth operations, and contribute to a positive store culture that reflects our brand values.

We value enthusiasm for fashion, coaching skills, and a proactive mindset. This role offers an above-market hourly rate, staff benefits, and ongoing development within a supportive team environment.

Qualifications

• A genuine passion for delivering exceptional service and building warm, authentic customer connections.
• Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.
• Confidence to motivate and encourage the team, helping everyone perform at their best.
• A results-aware mindset with a focus on supporting sales growth and strong store performance.
• Experience assisting with coaching and training team members in sales and service.
• Good problem-solving skills, strong organisation, and a proactive, can-do attitude.
• A positive, adaptable approach and a willingness to step up to challenges when needed.
• An interest in fashion and a passion for helping others feel confident and supported.

Responsibilities

• Assist in leading and inspiring the team to deliver outstanding customer experiences.
• Drive operational excellence and maintain a well-organised store environment.
• Support sales targets and ensure high standards of service and presentation.
• Contribute to a positive, fun, empowering store culture and staff development.

Skills

Customer service

Team leadership

Sales coaching

Problem solving

Organisational skills

Adaptable attitude

Positive mindset

Fashion interest

Job description

We’re excited to share an amazing opportunity for a passionate and people-focused Assistant Store Manager to join our beautifulChristchurch CBD boutique.

If you’re an enthusiastic leader who loves creating memorable customer experiences, thrives in a fast-paced retail environment, and enjoys working with fashion, this could be your moment to shine.

As our Assistant Store Manager, you’ll help lead and inspire the team while driving operational excellence, delivering exceptional customer service, and building a positive, fun, and empowering store culture.

ABOUT YOU:

• A genuine passion for delivering exceptional service and building warm, authentic customer connections.

• Supportive leadership skills and the ability to contribute to a positive, enjoyable team environment.

• Confidence to motivate and encourage the team, helping everyone perform at their best.

• A results-aware mindset with a focus on supporting sales growth and strong store performance.

• Experience assisting with coaching and training team members in sales and service.

• Good problem-solving skills, strong organisation, and a proactive, can-do attitude.

• A positive, adaptable approach and a willingness to step up to challenges when needed.

• An interest in fashion and a passion for helping others feel confident and supported.

ABOUT US:

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, andwe strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS:

• Above market rate, paid hourly for all the awesome work you will do.

• Being a part of a friendly, down to earth, and supportive team of people who embody our core valuesand vision.

• Generous staff discounts and achievable super sale bonuses.

• Fun and supportive culture where everyone is celebrated and receives ongoing rewards and recognition.

• Ongoing training to ensure you are always up to speedand empowered to be your best self.

• New Zealand based head office team, who are hands on and show instore presence to support you.

• Incredible development opportunities that will help you grow both personally and professionally. As we continue to grow, we love to see our people grow too.

• Access to free and confidential EAP services

• Opportunity to wear our beautiful Flo & Frankie brands every day!