Assistant Manager Holiday Park

Alpine Pacific Holiday Park; Kaikōura, Christchurch; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Training and support from management

Staff accommodation may be available

Visa sponsorship potential

Job summary

Alpine Pacific Holiday Park in Kaikōura is seeking a hands-on, customer-focused team member to support daily operations across the park. The role covers front desk tasks, guest services, bookings, and general maintenance, with training provided and no prior management experience required.

You will work closely with the management team, learn occupancy and pricing, and have the opportunity to progress into a management role as you gain experience.

Qualifications

• Reliable and responsible.
• Good English communication skills.
• Willing to learn.
• Friendly and confident when dealing with guests.
• Organised and able to manage different tasks.
• Comfortable working independently and as part of a team.

Responsibilities

• Check guests in and out.
• Answer guest enquiries by phone, email and in person.
• Help guests and ensure they have a great stay.
• Assist with bookings via Booking.com, Expedia and other platforms.
• Support cleaning, maintenance and general presentation of the property.
• Check rooms, cabins, campsites and facilities are well presented.
• Assist with swimming pool and hot pool operations.
• Coordinate daily tasks with other team members.
• Assist with basic administration and office work.
• Learn about occupancy, pricing and online booking management.

Skills

Guest services

Communication

Teamwork

Organisation

Problem solving

Willing to learn

Job description

Job description

About the role

This is a varied and hands-on position. You will work closely with the management team and gradually learn different aspects of running a holiday park. You don't need previous management experience. We are happy to train the right person.

Key responsibilities

• Checking guests in and out
• Answering guest enquiries by phone, email and in person
• Helping guests and making sure they have a great stay
• Assisting with bookings through Booking.com, Expedia and other platforms
• Helping with cleaning, maintenance and general presentation of the property
• Checking that rooms, cabins, campsites and facilities are well presented
• Assisting with swimming pool and hot pool operations
• Helping coordinate daily tasks with other team members
• Assisting with basic administration and office work
• Learning about occupancy, pricing and online booking management

About you

• Reliable and responsible
• Friendly and confident when dealing with guests
• Willing to learn
• A good communicator
• Organised and able to manage different tasks
• Practical and willing to get involved
• Comfortable working both independently and as part of a team
• Able to stay calm and positive during busy periods
• Interested in developing a long-term career in hospitality and tourism
• Good English communication skills are required

About us

Alpine Pacific Holiday Park is a well-established holiday park located in beautiful Kaikōura. We provide motel rooms, cabins and powered campsites for guests from New Zealand and around the world. We are a busy business, particularly during the summer season.

Benefits

• Full-time position in beautiful Kaikōura
• Training and support from the management team
• Opportunity to learn all aspects of holiday park operations
• Genuine opportunity to progress into a management role
• A varied working environment — every day is different
• Staff accommodation may be available, depending on circumstances
• Potential Work Visa Sponsorship for the right candidate