Assessor

Oranga Tamariki; Auckland; On-site; NZD 63,000 - 69,000; Full time

Job summary

Oranga Tamariki is seeking an Assessor in Auckland to manage customer information requests under the Privacy Act and Official Information Act. You will assess files, decide disclosures, and communicate with customers and internal/external stakeholders.

The role emphasizes attention to detail, privacy knowledge, and applying a risk-based approach, with opportunities for development and cross-cultural awareness. Applicants should be based in Auckland or willing to relocate.

Qualifications

• Knowledge of Privacy and Official Information Acts.
• Experience with risk assessment and problem solving.
• Ability to manage sensitive information appropriately.
• Comfort with standard Office software (Word/Excel).

Responsibilities

• Assess customer information requests and determine what information to disclose.
• Communicate with customers, OT teams, and external agencies.
• Identify improvement opportunities and participate in ongoing learning.
• Work with accuracy and respect for privacy and confidentiality.

Skills

Privacy Acts

Risk assessment

Confidential information

Office software

Cross-cultural awareness

Education

Relevant tertiary qualification

Tools

Word

Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Permanent, fulltime position available, based in Auckland


• We’re offering a competitive salary starting from $62,500 to $68,781, depending on experience

Mō te tūnga| About the role

Join our team as an Assessor, where you'll play a crucial role in ensuring compliance with the Privacy Act and Official Information Act by responding to customers who request the information we hold about them. As part of the Customer Information Requests team, you will assess customer files and make informed decisions using a risk-based approach to provide the right information. You’ll communicate effectively with customers, other Oranga Tamariki teams and external agencies.

You’ll also be responsible for identifying opportunities for improvement and participating in continuous learning and development. If you're detail-oriented and have a strong understanding of privacy legislation, we encourage you to apply.

This role is based in our Auckland office. Due to the operational requirements and dynamic nature of the role, it will be beneficial for you to have the close support of the team around you. Candidates for this role are required to already be based in Auckland or be willing to relocate to Auckland for this opportunity.

Key requirements of the role include:

• An understanding of the Privacy and Official Information Acts


• Experience with risk assessing, dealing with issues and identifying solutions


• Ability to manage sensitive and confidential information in an appropriate manner


• Knowledge and experience working with standard office software products e.g. Word, Excel


• Sensitivity and understanding of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples’ culture


• A relevant tertiary qualification or equivalent relevant work experience is desirable

Nōu te rourou | What's in it for you

We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant coaching and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do.

Our vision is to ensure New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Oranga Tamariki—Ministry for Children has a commitment of putting tamariki first, we believe aroha is vital, we respect the mana of people, we are tika and pono, we value whakapapa and we recognise that oranga is a journey.

Applications close on 22 September.

Our code of conduct sets our expectations for our kaimahi and requires them to present at work free from the influences of both drugs and alcohol.