Applications Analyst

Firstgas; New Plymouth; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Death benefit

Wellbeing programme

Wellbeing grant

Job summary

Firstgas is seeking an Applications Analyst to join our Applications team. Reporting to the Applications Lead, you will deliver value by supporting, monitoring and maintaining software infrastructures and applications.

Based in Wellington or Bell Block, this role offers mentoring, application administration, and a chance to influence future system requirements.

Qualifications

• 3+ years’ experience in IT role performing user support, training, and supporting the installation, development and maintenance of application software
• Strong knowledge of QA best practices and methodologies
• Experience of process mapping and procedure documentation and controls
• Knowledge of troubleshooting computer hardware and software and/or communications faults
• Working knowledge of Microsoft operating systems and administration tools, and MS Office applications
• An awareness of a range of IT related technologies and their practical applications in support business requirements

Responsibilities

• Support, monitor and maintain software infrastructures and applications.
• Maintain reliability and performance of applications and platforms.
• Mentor and train team members; provide application administration.
• Identify and implement system enhancements; contribute to future requirements design.
• Collaborate with the Applications Lead and projects delivery.

Skills

IT support

QA practices

Process mapping

Troubleshooting

Windows admin

MS Office

Tools

Windows operating systems

Administration tools

MS Office

Job description

He korero mo maatou! - About Us!
We are made up of four complementary companies – Firstgas, Gas Services NZ, Flexgas and Rockgas. The names say it all, we’re in the business of ‘gas’. More specifically, we own and operate the pipes, storage, tanks, cylinders and trucks that deliver natural gas or LPG to about 165,000 customers across the country. We’re also about the future – exploring alternative energy sources that are sustainable, environmentally friendly and deliver to New Zealand’s energy needs in a changing world.

We are committed to creating a diverse workforce that reflects our society and a culture where people can bring their whole and best selves to work. Our aim is to foster an inclusive culture which supports innovation by encouraging diversity of thought to come up with new ideas, make better decisions and ultimately become a more successful business.

Job Description

About the role

We're on the hunt for a proactiveApplications Analystwho can bring their good energy to our Applications team.Reporting to the Applications Lead you will deliver value to the business by supporting, monitoring and maintainingsoftware infrastructures and applications.

This role is responsible for maintaining and developing the on-going reliability, performance, management and support of applications and platforms. The Applications Analyst is also responsible for mentoring and training of other members of the team, application administration, and providing subject matter expertise to project delivery. They will also identity and implement system enhancements and be involved in the design and development of future system requirements.

Our Applications team are based in Wellington and Bell Block, this role can work from either of these locations.

Qualifications

Do you have?

Along with your exceptional communication and stakeholder management skills, you'll have:

• 3+ years’ experience in IT role performing user support, training, and supporting the installation, development and maintenance of application software
• Strong knowledge of system and software quality assurance best practices and methodologies
• Experience of process mapping and procedure documentation and controls
• Knowledge of troubleshooting computer (hardware and software) and/or communications faults
• Working knowledge of Microsoft operating systems and administration tools, and MS Office applications
• An awareness of a range of IT related technologies and their practical applications in support business requirements

Additional Information

He aha nga hua kia puta ai tenei job. - What's great about working for us.

We offer a supportive and caring work environment with a competitive salary andgreat benefits such as medical & death benefit insurances, our award winning "Got Your Back" wellness programmeand a wellbeing grant. We are also committed to making sure you get plenty of opportunitiesto do interesting work and grow your skills.