Application Engineer for AWM & Transport Tech Ops

New Zealand Transport Agency; Auckland; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working arrangements

5 weeks annual leave

Income protection and Critical Illness

Job summary

NZ Transport Agency is seeking an Application Engineer to support the Asset & Work Manager (AWM) in our Transport Domain. Based in Wellington, Auckland or Palmerston North, you will implement, configure, monitor and support AWM and its integrations, handling releases and L2 incidents to ensure reliable asset information and work management for state highways.

You will collaborate with product and operations teams, transport SMEs and vendors, applying modern operations practices and risk

Qualifications

• Experience in a complex technology operations environment with sustainable operations.
• Practical experience implementing, configuring, monitoring and supporting applications.
• Experience with SaaS, information systems, databases or integrations supporting AWM.
• Experience with application integration, releases and level 2 support.
• Knowledge of modern operations methodologies and technology frameworks.
• Proactive risk management focus for reliable operations and quality support.
• Collaborates effectively with product, operations, transport SMEs and vendors.

Responsibilities

• Support and maintain the AWM enterprise platform and its integrations.
• Assist with releases, deployments and incident response to service restoration.
• Provide level 2 application support and monitoring.
• Work with cross-functional teams to meet business outcomes.

Skills

Application experience

SaaS knowledge

Integration expertise

Deployments & releases

Operations methodologies

Risk management

Cross-functional collaboration

Education

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Tools

Databases

APIs

Monitoring tools

Job description

NZ Transport Agency is seeking an Application Engineer to support the Asset & Work Manager (AWM) in our Transport Domain. Based in Wellington, Auckland or Palmerston North, you will implement, configure, monitor and support AWM and its integrations, handling releases and L2 incidents to ensure reliable asset information and work management for state highways.

You will collaborate with product and operations teams, transport SMEs and vendors, applying modern operations practices and risk