Application Engineer

New Zealand Transport Agency; Auckland; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible working arrangements

5 weeks annual leave

Income protection and Critical Illness

Job summary

NZ Transport Agency is seeking an Application Engineer to support the Asset & Work Manager (AWM) in our Transport Domain. Based in Wellington, Auckland or Palmerston North, you will implement, configure, monitor and support AWM and its integrations, handling releases and L2 incidents to ensure reliable asset information and work management for state highways.

You will collaborate with product and operations teams, transport SMEs and vendors, applying modern operations practices and risk

Qualifications

• Experience in a complex technology operations environment with sustainable operations.
• Practical experience implementing, configuring, monitoring and supporting applications.
• Experience with SaaS, information systems, databases or integrations supporting AWM.
• Experience with application integration, releases and level 2 support.
• Knowledge of modern operations methodologies and technology frameworks.
• Proactive risk management focus for reliable operations and quality support.
• Collaborates effectively with product, operations, transport SMEs and vendors.

Responsibilities

• Support and maintain the AWM enterprise platform and its integrations.
• Assist with releases, deployments and incident response to service restoration.
• Provide level 2 application support and monitoring.
• Work with cross-functional teams to meet business outcomes.

Skills

Application experience

SaaS knowledge

Integration expertise

Deployments & releases

Operations methodologies

Risk management

Cross-functional collaboration

Education

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Tools

Databases

APIs

Monitoring tools

Job description

Support AWM, the application that helps manage state highway assets and maintenance work Hands-on application engineering role supporting our Transport Domain Wellington, Auckland or Palmerston North based Te Whiwhinga mahi | The opportunity NZ Transport Agency | Waka Kotahi (NZTA) is looking for an Application Engineer to support our Transport Domain, with a specific focus on Asset & Work Manager (AWM). AWM is our core enterprise platform for managing state highway assets and associated work, including inspections, maintenance and renewals. You will bring practical application expertise and a focus on sustainable technology operations to help keep this important service running effectively. Working with product and operations teams, you will implement, configure, monitor and support AWM and its associated integrations to meet business needs. Your work will include releases and deployments, level 2 application support and incident response through to service restoration. You will help ensure reliable application support for the people who manage asset information and maintenance work across the state highway network. Reporting to the Chapter Lead Engineering, you will contribute your application engineering expertise to the Transport Domain. You will collaborate with technology teams, transport subject matter experts and vendors to maintain operational procedures, manage technology risks and deliver quality support and agreed business outcomes.

Ko koe tēnei

To be successful in this role, you will bring:

• Application-specific experience in a complex technology operational environment, with expertise in sustainable technology operations
• Practical experience implementing, configuring, monitoring and supporting applications
• Relevant application expertise in SaaS, information systems, databases or associated integrations that you can apply to supporting AWM
• Experience with application integration, releases, deployments and level 2 support
• Knowledge and experience of modern operations methodologies and technology frameworks
• A proactive approach to technology risk management, with a focus on reliable operations and quality support
• Effective collaboration skills, with the ability to work constructively with product and operations teams, transport subject matter experts and vendors

What sets you apart:

• An interest in asset and work management, and in how dependable applications support state highway maintenance and operations
• Accuracy and attention to detail when configuring applications, monitoring operations and documenting procedures
• Tenacity in investigating issues and working with others to restore services and improve application support
• You will also demonstrate knowledge of, or a willingness to develop your understanding of, Te Ao Māori, tikanga, te reo Māori and Te Tiriti o Waitangi as they apply in the public service.

Mō mātou

The Chief Technology Office (CTO) is a strategic business enabler within NZTA, providing the digital skills, capabilities, platforms and leadership needed to support our operational performance, regulatory responsibilities and future transport vision. The CTO helps ensure our digital investments, platforms and services align with organisational priorities and deliver value across NZTA. It plays an important role in enabling efficient service delivery, improving customer experience, managing risk and supporting long-term planning. As part of Te Aukaha | Digital, you'll contribute to improving our services and decision‑making and providing modern, fit‑for‑purpose digital, information and technology solutions for our people, partners and customers.

Ka whiwhi koe i te aha | What you will get in return

The opportunity to apply your application engineering expertise within our Transport Domain, supporting AWM and the people who manage state highway assets and maintenance work. You will work with others across our Digital Group to deliver dependable applications and quality operational support. In addition, you will benefit from:

• A competitive salary and benefits package
• Flexible working arrangements (role dependent)
• 5 weeks annual leave, plus Income Protection and Critical Illness Insurance
• The opportunity to support AWM and make a practical contribution to state highway asset and work management

Rā Katinga | Applications close: 24 November 2026

To be considered for this position you must have a legal right to live and work in New Zealand. Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Ko wai mātou | About us

At Waka Kotahi NZ Transport Agency, it all starts with our people. The organisation's performance and success depends on the people who choose to make this a great place to work and make a difference for Aotearoa. Waka Kotahi has a strong future focus, understanding that new technologies and changing customer expectations mean the transport system we know today will not be the one we deliver in ten years time.