Application Engineer – AWM Asset & Operations

NZ Transport Agency Waka Kotahi; Wellington; Hybrid; NZD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible working arrangements

5 weeks annual leave

Income protection insurance

Critical illness insurance

Job summary

NZ Transport Agency Waka Kotahi is seeking an Application Engineer to support the Transport Domain with a focus on the Asset & Work Manager platform. The role covers configuration, releases, and level 2 support to keep asset management services running reliably.

You will collaborate with product, operations and vendors across Wellington, Auckland or Palmerston North to deliver changes, monitor operations and maintain robust procedures for ongoing support.

Qualifications

• Experience applying engineering skills to complex technology operations.
• Experience with SaaS, information systems, databases or integrations related to application support.

Responsibilities

• Implement, configure and support AWM to meet business requirements.
• Collaborate with product and operations teams to deliver changes and roadmaps.
• Carry out releases and deployments and support integrations with enterprise systems.
• Provide level 2 application support and incident response through restoration of services.
• Manage day-to-day AWM operations ensuring quality support and operations.
• Develop and maintain operational procedures for AWM and related applications.
• Coordinate insourced and outsourced services and resources through contracts.

Skills

Application engineering

SaaS familiarity

Integration experience

Releases & deployments

Level 2 support

Operational excellence

Job description

NZ Transport Agency Waka Kotahi is seeking an Application Engineer to support the Transport Domain with a focus on the Asset & Work Manager platform. The role covers configuration, releases, and level 2 support to keep asset management services running reliably.

You will collaborate with product, operations and vendors across Wellington, Auckland or Palmerston North to deliver changes, monitor operations and maintain robust procedures for ongoing support.