APAC Travel Contracts Manager

FCM Travel; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Staff discounts

Travel discounts

Career opportunities

Mental Health support

Job summary

Flight Centre Travel Group Australia is seeking an Asia Pacific Contracting Manager to secure competitive direct contracts across hotels, transfers, tours, and experiences in the APAC region.

You will lead sourcing, negotiations, and supplier relationships to drive margin growth while working with cross-functional teams across Revenue Management, Distribution, Operations, Technology, Product, and Marketing.

Qualifications

• Experience in competitive analysis and market intelligence.
• Strong negotiation, supplier management, and stakeholder engagement skills.
• Experience analysing commercial performance metrics and identifying growth opportunities.

Responsibilities

• Oversee sourcing and contracting activities for APAC hotel, transfer, day tour, and experience suppliers.
• Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements.
• Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives.
• Manage supplier relationships and lead performance reviews to strengthen commercial partnerships.
• Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity.
• Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies.
• Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively.
• Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements.
• Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders.
• Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements.
• Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools.

Skills

Negotiation skills

Supplier management

Stakeholder engagement

Analytical decision-making

Data-driven

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

Tools

Helio

Salesforce

HotelHub

Gimmonix

Job description

Flight Centre Travel Group Australia is seeking an Asia Pacific Contracting Manager to secure competitive direct contracts across hotels, transfers, tours, and experiences in the APAC region.

You will lead sourcing, negotiations, and supplier relationships to drive margin growth while working with cross-functional teams across Revenue Management, Distribution, Operations, Technology, Product, and Marketing.