Contract

FCM Travel; Auckland; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Staff discounts

Travel discounts

Career opportunities

Mental Health support

Job summary

Flight Centre Travel Group Australia is seeking an Asia Pacific Contracting Manager to secure competitive direct contracts across hotels, transfers, tours, and experiences in the APAC region.

You will lead sourcing, negotiations, and supplier relationships to drive margin growth while working with cross-functional teams across Revenue Management, Distribution, Operations, Technology, Product, and Marketing.

Qualifications

• Experience in competitive analysis and market intelligence.
• Strong negotiation, supplier management, and stakeholder engagement skills.
• Experience analysing commercial performance metrics and identifying growth opportunities.

Responsibilities

• Oversee sourcing and contracting activities for APAC hotel, transfer, day tour, and experience suppliers.
• Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements.
• Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives.
• Manage supplier relationships and lead performance reviews to strengthen commercial partnerships.
• Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity.
• Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies.
• Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively.
• Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements.
• Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders.
• Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements.
• Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools.

Skills

Negotiation skills

Supplier management

Stakeholder engagement

Analytical decision-making

Data-driven

Cross-functional collaboration

Education

Bachelor's degree in Business or related field

Tools

Helio

Salesforce

HotelHub

Gimmonix

Job description

About the Opportunity

Are you a commercially savvy procurement professional with a passion for travel and supplier partnerships? As the Asia Pacific Contracting Manager, you will play a critical role in securing competitive, high-quality direct contracts across hotels, transfers, tours, and experiences throughout the APAC region. You will combine strategic negotiation skills, commercial insight, and supplier relationship management to drive margin growth and ensure our brands remain competitive in market. Working closely with Revenue Management, Distribution, Operations, Technology, Product, and Marketing teams, you'll have a direct impact on commercial performance and customer outcomes. This role can be based in Brisbane (preferred) or Sydney.

What you will do:

• Oversee sourcing and contracting activities for hotel, transfer, day tour, and experience suppliers across APAC leisure markets
• Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements
• Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives
• Manage supplier relationships and lead performance reviews to strengthen commercial partnerships
• Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity
• Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies
• Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively
• Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements
• Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders
• Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements
• Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools

What you will need:

• Proven experience in competitive analysis and market intelligence
• Strong negotiation, supplier management, and stakeholder engagement skills
• Experience analysing commercial performance metrics and identifying growth opportunities
• Experience working with booking platforms such as Helio, Salesforce, HotelHub, and ideally Gimmonix
• Strong commercial acumen with an understanding of pricing, margins, and competitive positioning
• Analytical and data-driven decision-making capability
• Excellent relationship-building and cross-functional collaboration skills
• Ability to work across multiple systems and quickly learn new platforms
• Wholesale, retail, or travel industry experience preferredTertiary qualification in Business, Hospitality, or a related field desirable

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over , courses in over languages

Exclusive Staff Discounts: Accessible via our employee-only portal with + of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok ', Sydney ') and EOFY Celebration