Allied Support Workers Homai

Oranga Tamariki—Ministry for Children; Auckland; Presencial; NZD 68 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive remuneration

Professional development

Inclusive workplace

Resumo da oferta

Oranga Tamariki—Ministry for Children in Auckland is seeking Allied Support Workers on permanent contracts to bolster frontline social work teams. You’ll handle site support, case-note entry, and transport for tamariki and rangatahi, enabling social workers to focus on professional practice.

Remuneration starts at $68,371 to $75,501 with training and development. The role emphasises diversity, collaboration, and a respectful working environment.

Qualificações

• Experience working in community settings supporting people in need.
• Knowledge of tikanga Māori and Pacific peoples' culture.
• Ability to handle emotionally challenging situations with empathy.
• Strong verbal, written and interpersonal communication.
• Ability to build collaborative relationships with staff and partners.
• Calm, professional demeanor under stress and in complex settings.
• Strong cross-cultural awareness and respect for Te Tiriti o Waitangi.
• Able to manage confidential information appropriately.
• Willingness to drive the Ministry's vehicles with a current licence.

Responsabilidades

• Provide on-demand site support to frontline Social Work teams.
• Assist with entering case notes and information into CYRAS and other systems.
• Safely transport tamariki and rangatahi to appointments, school, and activities.
• Support administrative tasks for Family Group Conferences.
• Assist in care and transition arrangements for tamariki in placement.
• Support tamariki and rangatahi at school and during transitions.
• Conduct supervised visits, drive clients, and write contact notes.
• Collaborate with internal colleagues and external partners.

Conhecimentos

Community support

Maori/Pasifika awareness

Emotional resilience

Communication skills

Stakeholder relations

Interpersonal skills

Calm under pressure

Cross-cultural practice

Confidential information handling

Te Tiriti o Waitangi knowledge

Microsoft Office

Social Services qualification (des)

Formação académica

Social Services qualification (desirable)

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Oranga Tamariki has exciting permanent Allied Support Worker opportunities available for people who want to build a rewarding career while supporting tamariki, rangatahi and whānau. These roles provide vital operational support to frontline Social Work teams, helping meet ongoing service demand while strengthening outcomes for tamariki, rangatahi and whānau. As permanent positions, they offer stability, development opportunities and the chance to make a lasting impact in the Homai community.

Mō te tūnga | About the role

Allied Support Workers work under the direction of qualified Social Workers and supervisors. The role supports positive outcomes for tamariki, rangatahi and whānau by enabling Social Workers to focus on statutory and professional practice requirements. This is a non-regulated role and does not carry a social work caseload.

Day-to-day responsibilities will include:

• Providing support across a site on an on-demand basis based on the day-to-day operating needs of the team.
• Assisting social workers to enter case notes and other information into the case management system CYRAS and other information systems.
• Safely transporting tamariki and rangatahi from one location to another such as appointments, school and sports.
• Helping social workers in the set up and administrative tasks of Family Group Conferences (FGC).
• Supporting and assisting social workers in the care of tamariki and rangatahi on occasions when out of school or waiting for placements.
• Making necessary administrative arrangements for tamariki in placement and/or programme transition.
• Supporting tamariki and rangatahi at school through settling in or returning after periods away.
• Conducting supervised access/visitations by driving clients, supervising contact and writing up contact notes.
• Some weekends and afterhours work is required.
• Fostering cooperative working relations with internal colleagues and external partners and stakeholders.

Ngā pūmanawatanga ōu | What you will bring

• Working in the community assisting or supporting people in need.
• Working with Māori and/or Pasifika cultures.
• Experience in dealing with emotional situations and being empathic to people's challenges and stresses.
• Excellent verbal, written and interpersonal communication skills.
• Ability to work in collaborative peer and other stakeholder relationships.
• Well- developed written and verbal communication skills and effective interpersonal skills.
• Able to maintain a calm professional demeanour in emotionally complex situations, with the ability to maintain performance under stress.
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture.
• Ability to manage sensitive and confidential information in an appropriate manner.
• Ability to uphold the principles of Te tiriti ō Waitangi and demonstrate this in practice.
• Intermediate level of competence across the Microsoft Suite.
• A recognised Social Services qualification is desirable.
• A clean, current full driver's licence is essential and a willingness to drive the Ministry's vehicles. (Historic convictions may be considered on a case-by-case basis).

Nōu te rourou | What's in it for you

This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

We offer a competitive remuneration package starting at $68,371 to $75,501 as well as significant training and professional development so that you can thrive and grow.

We welcome diversity and are committed to working in an inclusive and respectful way.

To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/

Applications close Friday, 30 October 2026.