Allied Support Worker - Hamilton

New Zealand Government; Hamilton; On-site; NZD 68,000 - 76,000; Full time

Job summary

Oranga Tamariki seeks Allied Support Workers to support Social Workers at the Hamilton Youth Justice Site. You will assist with home visits, admin tasks, and transporting tamariki and rangatahi, enabling Social Workers to focus on statutory responsibilities.

This non-regulated role requires reliability, emotional resilience, and good communication. A recognised Social Services qualification is desirable, and a full driver's licence is essential.

Qualifications

• Experience in community work supporting people in need.
• Knowledge of Te Tiriti o Waitangi principles.
• Clean, current driver’s licence required.
• Ability to engage with Māori and Pasifika cultures.

Responsibilities

• Providing site-based on‑demand support to the team.
• Assisting social workers to enter case notes into CYRAS and other systems.
• Safely transporting tamariki and rangatahi to appointments, school, and activities.
• Helping organize Family Group Conferences (FGC) and setup tasks.
• Supporting tamariki in placement transitions and school re‑entry.

Skills

Effective communication

Interpersonal skills

Cultural awareness

Team collaboration

Emotional resilience

Reliability

Education

Social Services qualification

Tools

Microsoft Office

Job description

Permanent, fulltime position availableRole will be based at the Hamilton Youth Justice SiteCompetitive salary ranging from $68,371-$75,501, depending on experienceOranga Tamariki have exciting new opportunities available for those who are looking to change up and develop their career pathways, making a meaningful contribution to the wellbeing of tamariki, rangatahi and whānau.Mō te tūnga | About the roleAllied Support Workers work under the direction and oversight of qualified Social Workers and supervisors, contributing to positive outcomes for tamariki, rangatahi and whānau by enabling Social Workers to focus on statutory requirements and professional practice.The Allied Support Worker role is non-regulated and is not a Social Worker in training, or para-social worker. The position does not undertake social work activities and does not have a case load.These roles support Social Workers with home visits and other engagements, administration tasks and transporting tamariki and rangatahi.Day-to-day responsibilities will include:Providing support across a site on an on-demand basis based on the day-to-day operating needs of the team.Assisting social workers to enter case notes and other information into the case management system CYRAS and other information systems.Safely transporting tamariki and rangatahi from one location to another such as appointments, school and sports.Helping social workers in the set up and administrative tasks of Family Group Conferences (FGC).Supporting and assisting social workers in the care of tamariki and rangatahi on occasions when out of school or waiting for placements.Making necessary administrative arrangements for tamariki in placement and/or programme transition.Supporting tamariki and rangatahi at school through settling in or returning after periods away.Conducting supervised access/visitations by driving clients, supervising contact and writing up contact notes. Some weekends and afterhours work is required.Fostering cooperative working relations with internal colleagues and external partners and stakeholders.Ngā pūmanawatanga ōu | What you will bringThis is a high‑trust, safety‑critical children’s worker role, requiring sound judgement, emotional resilience, and a high level of reliability. We're looking for applicants with some of the following skills, experience and qualifications:Experience:Working in the community assisting or supporting people in need.Working with Māori and/or Pasifika cultures.Experience in dealing with emotional situations and being empathic to people's challenges and stresses.Excellent verbal, written and interpersonal communication skills.Ability to work in collaborative peer and other stakeholder relationships.Skills:Well- developed written and verbal communication skills and effective interpersonal skills.Able to maintain a calm professional demeanour in emotionally complex situations, with the ability to maintain performance under stress.Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture.Ability to manage sensitive and confidential information in an appropriate manner.Ability to uphold the principles of Te tiriti ō Waitangi and demonstrate this in practice.Intermediate level of competence across the Microsoft Suite.Qualifications/Licence:A recognised Social Services qualification is desirable.A clean, current full driver's licence is essential and a willingness to drive the Ministry's vehicles. (Historic convictions may be considered on a case-by-case basis).Nōu te rourou | What's in it for youThis is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi. We offer a competitive remuneration package starting at $68,371 to $75,501 as well as significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way.To see all the benefits of working for Oranga Tamariki, please visit https://mahi.orangatamariki.govt.nz/working-with-us/employee-benefits/Me pēhea te tuku tono | How to ApplyApply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address. If you have any questions about role, please contact [e-mail] close: Thursday 29th of October 2026, we will be reviewing and inviting candidates to interview as we go so get your application in now!! Please note we do reserve the right to close the advert early if the role is filled.If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.