Airport Retail Category Specialist

Lagardere Travel Retail NZ; Auckland; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Global travel retailer

Job summary

Lagardère Travel Retail NZ is seeking a Permanent, Full-Time Category Support Co-Ordinator for our Departures store at Auckland International Airport. You’ll ensure products are well-presented, stocked, and ready for international travellers while delivering exceptional customer service and supporting sales goals.

You’ll act as a category expert, assist with promotional launches and coaching, and help maintain stock, pricing accuracy, and store procedures in a fast-paced airport environment.

Qualifications

• Previous retail, customer service, or sales experience
• Strong communication and interpersonal skills
• Intermediate Excel skills, data entry and basic reporting
• Ability to multi-task
• Proactive, hands-on approach with attention to detail
• Confident working in a fast-paced environment
• Cash handling experience is advantageous
• Team player who delivers results

Responsibilities

• Deliver exceptional customer service and sales experiences
• Act as a product expert within your category
• Support promotional launches and merchandising activities
• Monitor stock levels, displays, and pricing accuracy
• Assist with coaching and supporting team members
• Help achieve sales targets and business objectives
• Ensure compliance with duty-free and store procedures

Skills

Customer service

Retail experience

Sales experience

Communication

Tools

Excel

Job description

Lagardère Travel Retail NZ is seeking a Permanent, Full-Time Category Support Co-Ordinator for our Departures store at Auckland International Airport. You’ll ensure products are well-presented, stocked, and ready for international travellers while delivering exceptional customer service and supporting sales goals.

You’ll act as a category expert, assist with promotional launches and coaching, and help maintain stock, pricing accuracy, and store procedures in a fast-paced airport environment.