AI & Automation Business Analyst - Drive Impact

AA Insurance NZ; Auckland; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Wellbeing allowance $250

Insurance discounts

Access to Fareshare programme

Job summary

AA Insurance NZ is seeking an experienced AI Business Analyst to join its AI Centre of Excellence and help deliver AI and automation solutions across the organisation. You will combine business analysis expertise with AI knowledge to shape solutions and drive adoption of AI capabilities.

In this role, you will lead discovery, analyse processes and data, elicit requirements, develop prompts and agent instructions, and manage testing to ensure solutions deliver meaningful business value.

Qualifications

• Significant experience as a Business Analyst delivering AI, automation, and complex technology solutions.
• Ability to navigate ambiguity, manage evolving priorities, and deliver outcomes.
• Strong stakeholder engagement, facilitation, presentation, and communication skills.

Responsibilities

• Lead discovery activities, stakeholder workshops, and requirements elicitation to define functional and non-functional outcomes for AI solutions.
• Lead the delivery of automation initiatives, to ensure solutions successfully implemented and deliver measurable business value.
• Develop and maintain high-quality process maps, user stories, business requirements, and supporting artefacts
• Provide AI subject matter expertise and trusted advice on the safe, responsible, and effective application of AI to address business challenges and opportunities.
• Collaborate with business stakeholders to translate business objectives and user needs into effective prompts and agent instructions that deliver intended outcomes.
• Plan and execute testing to ensure AI and automation solutions meet business requirements and deliver intended outcomes.
• Support the ongoing maintenance and monitoring of existing solutions.

Skills

AI

Automation

Stakeholder engagement

Analytical skills

Problem solving

Prompt development

Tools

Process mapping

Job description

AA Insurance NZ is seeking an experienced AI Business Analyst to join its AI Centre of Excellence and help deliver AI and automation solutions across the organisation. You will combine business analysis expertise with AI knowledge to shape solutions and drive adoption of AI capabilities.

In this role, you will lead discovery, analyse processes and data, elicit requirements, develop prompts and agent instructions, and manage testing to ensure solutions deliver meaningful business value.