Aftersales Admin & Customer Care Specialist

Qjumpers; Manawatū-Whanganui; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive remuneration

Southern Cross Medical Insurance

Long Service Recognition Programme

Active social club and monthly team Ls

Ongoing training, coaching, and career

Supportive, fun, and hardworking team

Job summary

CAL Isuzu in Whangarei is seeking an Aftersales Administrator to support our front-of-house and service teams with timely, accurate administration. You will handle enquiries, coordinate departments, and help ensure health and safety compliance while delivering outstanding customer service.

Join a well-established Isuzu truck dealership with branches across New Zealand. We offer ongoing training, a collaborative team environment, and opportunities for career development in a busy, on-site

Qualifications

• Strong communication and customer service skills.
• Ability to build and maintain relationships.
• Reliability and punctuality.
• Proven experience in a busy administration role.
• Excellent organisational, planning, and problem-solving skills.
• Ability to work independently and use initiative.
• Positive attitude with a strong work ethic.
• Automotive industry experience (preferred but not essential).

Responsibilities

• Front of house reception and customer interaction.
• Supporting Service and Parts teams with administrative tasks.
• Managing enquiries from internal and external customers.
• General administration and coordination duties.
• Assisting with health and safety compliance requirements.

Skills

Communication skills

Customer service

Relationship building

Reliability

Punctuality

Organization

Problem-solving

Initiative

Positive attitude

Automotive industry experience

Job description

CAL Isuzu in Whangarei is seeking an Aftersales Administrator to support our front-of-house and service teams with timely, accurate administration. You will handle enquiries, coordinate departments, and help ensure health and safety compliance while delivering outstanding customer service.

Join a well-established Isuzu truck dealership with branches across New Zealand. We offer ongoing training, a collaborative team environment, and opportunities for career development in a busy, on-site