Adviser, Internal & External Communications

Financial Markets Authority – Te Mana Tātai Hokohoko; Auckland; On-site; NZD 95,000 - 105,000; Full time

Benefits offered by this job

KiwiSaver 4% employer contribution

Paid leave over Christmas period

Holiday swapping for significant days

Learning and development opportunities

Job summary

The Financial Markets Authority – Te Mana Tātai Hokohoko in Auckland is seeking an experienced Adviser, Internal and External Communications to join the Communications and Delivery team on a 12‑month fixed‑term contract. You will contribute to the Agency's strategic priorities through engaging content across channels.

You will manage social media, produce high‑quality written and visual content, support podcasts, and help update the intranet and Viva Engage.

Qualifications

• Strong writing and editorial experience (3+ years) across multiple audiences.
• Excellent editing and content creation skills.
• Experience producing content for multiple channels.
• Knowledge of social media trends and engagement strategies.
• Experience with social media monitoring, measurement and analytics.
• Familiarity with LinkedIn, Facebook, X and paid media channels.
• Analytical, planning and organisational skills.
• Ability to establish credibility and exercise influence.

Responsibilities

• Manage and grow the FMA's social media channels and online communities.
• Create high‑quality written, visual and multimedia content.
• Support the delivery and promotion of the FMA's podcast programme.
• Manage and update internal channels including Ātea intranet and Viva Engage.
• Lead graphic design work and create visual assets for digital and print channels.
• Monitor, measure and evaluate social media performance and engagement.
• Support planning and delivery of communications campaigns and projects.
• Provide trusted communications advice across the organisation.

Skills

Writing & editing

Content creation

Social media management

Analytics & measurement

Multi-channel communications

Project management

Stakeholder engagement

Graphic design basics

Microsoft Office

Illustrator

InDesign

Photoshop

Tools

Microsoft Office

Illustrator

InDesign

Photoshop

Job description

A great place to work. With great work to do.

Ours is a meaningful and impactful role as a kaitiaki (caretaker) of financial services in Aotearoa. We oversee a market that does right by everyone, ensuring better outcomes for all New Zealanders. Our role as a kaitiaki is brought to life by our values: Look to the Horizon, Help the Team Work, Make the Calls, and Open Hearts, Open Minds.

Te Tūranga | The Role

This is an opportunity to make a meaningful contribution to New Zealand's financial system while working alongside passionate and highly capable colleagues.

We're looking for an experienced Adviser, Internal and External Communications to join our Communications and Delivery team on a 12‑month fixed‑term contract. This role provides cover during a period of professional development leave and offers the opportunity to work across a diverse portfolio of internal and external communications activities.

As part of our External Relations and Communications team, you'll play a key role in delivering engaging content that supports the FMA's strategic priorities and enhances the experience of our stakeholders across digital and face‑to‑face channels.

In this varied role, you'll:

• Manage and grow the FMA's social media channels and online communities, ensuring content is consistent, engaging and audience‑focused.
• Create high‑quality written, visual and multimedia content for internal and external audiences.
• Support the delivery and promotion of the FMA's podcast programme.
• Manage and update internal communication channels, including our popular Intranet site ‘Ātea’ and Viva Engage.
• Lead graphic design work and create visual assets for digital and print channels.
• Monitor, measure and evaluate social media performance and community engagement, using insights to continuously improve outcomes.
• Support the planning and delivery of communications campaigns, projects and organisational initiatives.
• Provide trusted communications advice and support across the organisation.

This role combines creativity, relationship management and data‑driven communications. It would suit someone who enjoys working across multiple channels and projects while contributing to work that makes a real difference for New Zealanders.

He kōrero mōu | About you

You don't need to meet every requirement to apply. At the FMA, a growth mindset is at the heart of our culture. If you bring most of what we're looking for and are excited by the opportunity, we'd love to hear from you.

To be successful in this role, you'll bring:

• Sound writing and editorial experience in an in‑house or agency communications role (e.g. ideally 3 years+), working across multiple audiences and channels.
• Strong writing, editing and content creation skills.
• Experience producing a variety of content for different channels.
• Strong knowledge of social media technologies, trends and practices, including how to maximise audience engagement.
• Experience in social media monitoring, measurement, evaluation and community management.
• Familiarity with creating and managing content for LinkedIn, Facebook, X, marketing communications and other paid media channels.
• Excellent analytical, critical thinking and reasoning skills.
• Outstanding task prioritisation, time management, planning and organisational skills.
• The ability to quickly establish credibility and build trust and respect.
• Effective self‑management skills, including sound social judgement, diplomacy and the ability to exercise influence.
• Proficiency in Microsoft Office and, ideally, design software including Illustrator, InDesign and Photoshop.

Experience in graphic design, photography, video production or podcast content would also be highly valued.

Ngā painga | What we offer

We offer a comprehensive range of benefits, including:

• 4% KiwiSaver employer contribution
• Paid leave over the Christmas period
• The ability to swap public holidays for days that hold personal significance
• Exceptional learning and development opportunities, including technical training and leadership programmes

At the FMA, we're committed to fostering a diverse and inclusive workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. We also offer a range of wellbeing, social and professional development opportunities that help our people thrive and connect.

The likely appointing salary range for this role is $95,000-$105,000 plus a 4% KiwiSaver employer contribution and the benefits outlined above. Final offers will reflect experience, skills and internal equity. Pay equity and pay parity are important to us, and we're committed to fairness and transparency throughout the recruitment process.