Advanced Support Worker - Whakatane

Access; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Phone provided

Laptop provided

Professional memberships

Learning and development opportunities

Job summary

Access Community Health is seeking an Advanced Support Worker to join our New Zealand team in Auckland. You will work closely with care coordination and community nurse teams, performing non-complex client evaluations and delivering high-quality support in clients’ homes and communities.

You will provide complex client care, undertake advanced tasks after training, and mentor less experienced staff to strengthen the community health workforce.

Qualifications

• 12 months proven experience in a Support Worker role.
• Full or restricted NZ driver's license.
• Level 4 Health and Wellbeing Certificate (or equivalent).
• Proficient in Microsoft Word and Excel (training provided).

Responsibilities

• Work with care coordination and community nurse teams under supervision.
• Provide complex client care and carry out advanced tasks after training.
• Deliver on-the-job and just-in-time training to less experienced workers.

Skills

Positive attitude

Behaviour management experience

Microsoft Word

Microsoft Excel

Teamwork in multi-disciplinary teams

NZ driver's license

Education

Level 4 Health and Wellbeing Certificate

Careerforce Assessor Qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Access Community Health Support Workers assist thousands of people throughout Aotearoa to live independently in their own homes and communities

22nd September, 2026

Kowaimātou? | Who are we?

Access Community Health stands as a leading provider of home-based healthcare and support in New Zealand. We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and support workers provide services to more than 20,000 people. And we listen to each one of them, because we genuinely care, 'A better day, every day'.

He kōrerowhakamāramamōtēnei tūranga| About the role

As an Advanced Support Worker at Access Community Health/Uru Ātea, you will work closely with the care coordinationandcommunity nurse teams, with indirect supervision from the supervising clinician. The role involves conducting non-complex client evaluations, as directed by the local Care Coordinator Team Leader.

You will also provide complex client care and carry out advanced tasks, for which you will have received training and competency verification from your clinical line manager. Additionally, you will take on a leadership role, offering on-the-job and just-in-time training to less experienced support workers, helping to develop and strengthen the SW workforce.

Ngātohungatangamōtēneitūranga| About you

• Experience in behaviour management is a preferred though not mandatory
• Career force Assessor Qualification is notrequiredbutadvantageous
• Proficient in Microsoft Word and Excel (training provided).
• Able to work effectively within multi-disciplinary teams (e.g., Palliative Care, Home-Based Nursing, Support Worker Coordination).
• Must have a full or restricted New Zealand driver's license.
• Level 4 Health and Wellbeing Certificate (or equivalent)
• At least 12 months’ proven experience in a Support Worker role

22nd September, 2026

Kowaimātou? | Who are we?

Access Community Health stands as a leading provider of home-based healthcare and support in New Zealand. We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s. Our nurses and support workers provide services to more than 20,000 people. And we listen to each one of them, because we genuinely care, 'A better day, every day'.

He kōrerowhakamāramamōtēnei tūranga| About the role

As an Advanced Support Worker at Access Community Health/Uru Ātea, you will work closely with the care coordinationandcommunity nurse teams, with indirect supervision from the supervising clinician. The role involves conducting non-complex client evaluations, as directed by the local Care Coordinator Team Leader.

You will also provide complex client care and carry out advanced tasks, for which you will have received training and competency verification from your clinical line manager. Additionally, you will take on a leadership role, offering on-the-job and just-in-time training to less experienced support workers, helping to develop and strengthen the SW workforce.

Ngātohungatangamōtēneitūranga| About you

• Positive, can-do attitude
• Experience in behaviour management is a preferred though not mandatory
• Career force Assessor Qualification is notrequiredbutadvantageous
• Proficient in Microsoft Word and Excel (training provided).
• Able to work effectively within multi-disciplinary teams (e.g., Palliative Care, Home-Based Nursing, Support Worker Coordination).
• Must have a full or restricted New Zealand driver's license.
• Level 4 Health and Wellbeing Certificate (or equivalent)
• At least 12 months’ proven experience in a Support Worker role

He aha tatouiwhiriwhiri ai | Why Us?

• A positive, inclusive, and productive working environment where you will be supported to grow
• Access to learning and professional development opportunities
• Strong value based and supportive culture - we care about the work we do
• We embrace diversity, equity, inclusion, and belonging reflecting the many communities we serve
• We collaborate on every level, and we help each other build skills in doing the right thing
• Phone, laptop, professional memberships and other uniqueperksoffered.

Access Community Health l UruÀteahas a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be