Administrator - Start

CGR Services; Auckland; On-site; NZD 52,000 - 68,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an experienced administrator to join the Hamilton START team. The role supports Hamilton, Taumarunui and Te Kuiti bases, with travel as required and a Monday to Friday roster.

You will schedule daily workloads, maintain admission and discharge records, and provide frontline customer service via phone calls, helping deliver safe, high-quality rehabilitation in the community setting.

Qualifications

• Experience working in a healthcare setting.
• Strong organisational and time management skills.
• Excellent computer skills including iPM, CWS and Microsoft Office.
• Strong interpersonal and communication skills.
• Flexible and adaptable.
• Work collaboratively in an interdisciplinary team.
• Commitment to a safe, positive workplace culture.
• Understanding of NZ public health system and Health NZ priorities.
• Hold a full NZ driver's licence.

Responsibilities

• Scheduling of daily workloads and patient care.
• Maintaining accurate admission and discharge records.
• Customer service and handling of incoming and outgoing phone calls.

Skills

Healthcare experience

Organisational and time management

Interpersonal and communication skills

Flexibility and adaptability

Collaborative team work

NZ public health system knowledge

NZ Driver's licence

Tools

iPM

CWS

Microsoft Office

Job description

Administrator START - Supported Transfer and Accelerated Rehabilitation Team

Hamilton location.

Permanent 80 hours per fortnight - rostered shifts Monday to Friday.

Supported Transfer and Accelerated Rehabilitation Team (START) Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Exciting opportunity for a suitably experienced administrator to join the Hamilton Supported Transfer and Accelerated Rehabilitation team (START), which forms part of the wider START service. This position is based in Hamilton, but it also supports the team in Taumarunui and Te Kuiti. While based in Hamilton, there may be a requirement to travel and support the other bases.

Key responsibilities

• Scheduling of daily workloads and patient care
• Maintaining accurate admission and discharge records
• Customer service and handling of incoming and outgoing phone calls

About the Team / Service

START (Supported Transfer and Accelerated Rehabilitation Team) is an Older Persons and Rehabilitation led programme which provides and promotes rehabilitation of patients within their home environment. START aims to reduce the pressure on hospital beds, through avoiding hospital admissions, earlier discharge, preventing readmissions and improving the quality of care for this group of patients.

About Hamilton Waikato Hospital

About Hamilton Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support. Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region's rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fiel days and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

About you

• Have experience within a healthcare setting
• Great organisational and time management skills
• Excellent computer skills including iPM, CWS and Microsoft Office
• Strong interpersonal and communication skills
• Be flexible and adaptable
• Work collaboratively as part of an interdisciplinary team
• Be committed to creating a safe, positive and enriching workplace culture
• Will have an understanding of the NZ public health care system, including current Health NZ priorities
• Have a full NZ Drivers licence

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.