Administrator & Scheduler - Thames

City Care Water; New Zealand; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted health insurance

Mental health support

Health check-ups

Flu vaccinations

Employee assistance programme

Job summary

Citycare Water in Thames is seeking an experienced Administrator & Scheduler to join our team. You will plan and schedule work orders, maintain data and assist with invoicing, procurement and reporting to support smooth operations.

The role requires at least 2 years’ experience or NZ qualifications, proficiency in Microsoft Office, and strong written and interpersonal skills. A proactive approach will help our field teams and managers keep services on track.

Qualifications

• Minimum 2 years’ experience and/or relevant qualifications (NZ Cert or equivalent).
• Proficient in Microsoft Office and confident with digital tools and systems.
• Strong reporting skills with clear, accurate outputs.
• Highly accurate and reliable, with on-time task delivery.
• Excellent interpersonal and written communication skills.

Responsibilities

• Plan and schedule work orders to meet contract requirements and maximise productivity.
• Maintain accurate job data, documentation, and financial records for invoicing and claims.
• Coordinate rounds planning and assist process improvements for efficient service delivery.
• Provide administrative support including payroll input, procurement and reporting.
• Collaborate with field teams and managers to resolve scheduling challenges.

Skills

Team-oriented communication

Interpersonal skills

Reporting accuracy

Proactive mindset

Time management

Strong written communication

Education

NZ Certificate or equivalent

NCEA Level 3

Tools

Microsoft Office

Digital tools

Business systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Protecting the health of our water.
We believe that’s worth caring about.

About Us:

At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.

So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.

About the job:

We’re looking for an experienced Administrator & Scheduler to join our team in Thames.

The role involves:

• Plan and schedule work orders to meet contract requirements while maximising productivity and minimising downtime.
• Maintain accurate job data, documentation, and financial records to support timely invoicing and monthly claims.
• Coordinate rounds planning and assist with process improvements to ensure efficient delivery of services.
• Provide general administrative support including payroll input, procurement, reporting, and record management.
• Work closely with field teams and managers to resolve scheduling challenges and keep operations running smoothly.

What you’ll need:

• Minimum of 2 years’ experience and/or relevant qualifications (NCEA Level 3 or equivalent NZ Certificate).
• Proficient in Microsoft Office and confident using digital tools and business systems.
• Strong reporting skills with the ability to prepare clear and accurate reports.
• Highly accurate and reliable, ensuring tasks are completed on time and to a high standard.
• Excellent interpersonal skills with the ability to build and maintain strong relationships with clients and colleagues.
• Proactive and self-motivated, with a focus on anticipating needs and providing support before issues arise.
• Strong written communication skills, with the ability to produce clear and accurate documents.

All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and alcohol testing.

If you have any further questions, please email *******@citycarewater.co.nz

Benefits and culture:

• Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
• Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.
• Employee benefits and discounts via BOOST.
• Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter.
• Our culture values different perspectives and we provide mentorship and training to help all team members succeedand progress in their careers.

Find out more:

Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.