Administration Team Leader - Auckland

Citycare Water; Auckland; On-site; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted health insurance

Mental health support

Regular health check-ups

Flu vaccinations

Employee assistance programme

Women in Water network

BOOST benefits

Making Waves rewards

Bereavement leave

Sick leave

Job summary

Citycare Water in Auckland is seeking an experienced Administration Team Leader to guide our Finance Administration team of four and deliver accurate, timely financial processes.

You'll balance people leadership with hands-on administration, oversee invoicing, vendor payments and job costing, and work closely with operations to resolve queries while driving process improvements and supporting a collaborative culture.

Qualifications

• 1-2 years experience in finance administration, accounts or business administration.
• Previous experience leading or mentoring people.
• Strong organisational skills with exceptional attention to detail.
• Confidence managing multiple priorities in a fast-paced environment.
• Excellent communication skills and the ability to work with both office-based and field teams.
• Strong Microsoft Office skills and confidence learning new systems.
• A proactive approach and a genuine desire to improve processes.

Responsibilities

• Lead, mentor and support a high-performing finance administration team.
• Manage invoicing, customer claims, work in progress, and debtor processes.
• Oversee purchase orders, supplier invoices, payroll timesheets and job costing.
• Work closely with operational teams, managers, suppliers and customers to resolve queries and deliver outstanding service.
• Identify opportunities to improve systems, processes and ways of working.
• Coach and develop team members through regular feedback and ongoing learning.

Skills

Leadership

Communication

Organisational skills

Attention to detail

Multitasking

Proactive approach

Process improvement

Tools

Microsoft Office

Job description

Protecting the health of our water.
We believe that’s worth caring about.

About Us

At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.

So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.

About the job

We’re looking for an experienced Administration Team Leader to join our team in Auckland to guide our Administration team and help deliver exceptional support across the business.

This is a fantastic opportunity for someone who enjoys balancing people leadership with hands‑on finance administration while working in a collaborative, supportive environment.

As Administration Team Leader, you’ll oversee the day‑to‑day operations of our finance administration function, supporting a team of four while ensuring accurate, timely, and efficient financial processes.

The role involves:

• Leading, mentoring and supporting a high-performing finance administration team.
• Managing invoicing, customer claims, work in progress, and debtor processes.
• Overseeing purchase orders, supplier invoices, payroll timesheets and job costing.
• Working closely with operational teams, managers, suppliers and customers to resolve queries and deliver outstanding service.
• Identify opportunities to improve systems, processes and ways of working.
• Coaching and developing team members through regular feedback and ongoing learning.

What you’ll bring

• 1-2 years experience in finance administration, accounts or business administration.
• Previous experience leading or mentoring people.
• Strong organisational skills with exceptional attention to detail.
• Confidence managing multiple priorities in a fast-paced environment.
• Excellent communication skills and the ability to work with both office-based and field teams.
• Strong Microsoft Office skills and confidence learning new systems.
• A proactive approach and a genuine desire to improve processes.

All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and alcohol testing.

If you have any further questions, please email [e-mail]

Benefits and culture

At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong:

• Perks such as discounted health insurance, mental health first aiders, regular health check-ups, flu vaccinations and access to our employee assistance programme.
• Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine-only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.
• Employee benefits and discounts via BOOST.
• Making Waves – Reward & Recognition Program: We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter
• You’re covered from your very first day, with bereavement leave and five days’ sick leave available right from the start.
• Our culture values different perspectives and we provide mentorship and training to help all team members succeedand progress in their careers.

Find out more

Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities .

We encourage all applicants, regardless of their background or experience, to apply if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.