Administrator Allied Health

Te Whatu Ora - Health New Zealand; Hamilton; In loco; NZD 45.000 - 65.000; Part-time

Descrizione del lavoro

Te Whatu Ora - Health New Zealand’s Waikato Hospital is seeking an Administrator for the Physiotherapy Outpatients Department in Hamilton. The role focuses on coordinating outpatient appointments, liaising with patients and whānau, and providing essential administrative support to a busy healthcare team.

You will work closely with physiotherapists and other staff to ensure timely scheduling, clear communication, and a patient-centred service.

Competenze

• Experience in administration including appointment bookings.
• Excellent written and verbal communication.
• Friendly, positive and professional attitude.
• Strong time management and multitasking skills.
• Collaborative team player with a can-do approach.
• Proficient use of computer systems.

Mansioni

• Liaising with patients and whānau to schedule appointments that suit their needs
• Booking and managing outpatient appointments for physiotherapy services
• Communicating appointment details to clinical and administrative staff
• Providing patients with information about what to expect during their appointments
• Responding to appointment-related queries and performing general administrative tasks

Conoscenze

Appointment bookings

Interpersonal communication

Time management

Computer literacy

Team collaboration

Strumenti

iPM systems

Descrizione del lavoro

• Permanent 0.7FTE (56 hours per fortnight)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Are you a great communicator with strong time management and computer skills? Do you enjoy working in a supportive team environment? We are looking for a proactive and organised individual to join our team as an Administratorin thePhysiotherapy Outpatients Departmentat Waikato Hospital.

In this role, you will work closely with other administration staff, physiotherapists, and healthcare professionals to ensure the smooth coordination of outpatient appointments.

Key responsibilities include:

• Liaising with patients and whānau to schedule appointments that suit their needs
• Booking and managing outpatient appointments for physiotherapy services
• Communicating appointment details to clinical and administrative staff
• Providing patients and whānau with information about what to expect during their appointments
• Responding to appointment-related queries and performing general administrative tasks

Full training will be provided.

About the Team/Service

The Physiotherapy service has over 100 staff including Physiotherapists, assistants and administrators that work across the large geographical area that is Waikato region. We have staff based at Waikato Hospital and at our other rural hospitals: Thames, Te Kuiti, Tokoroa and Taumarunui. We also have staff located at our many community bases throughout the Waikato District.

About Hamilton

Waikato Hospital is a major regional hospital in Hamilton and is a leading tertiary teaching hospital located in Hamilton, New Zealand, serving as the regional hub for the Midland area, which includes the Waikato, Bay of Plenty, Lakes, Tairawhiti, and Taranaki districts. With around 722 inpatient beds, 22 operating theatres, and a dedicated outpatient clinic and procedure centre, Waikato Hospital provides comprehensive hospital services, including radiology, laboratory, and pharmacy. As a major teaching hospital with affiliations to the University of Auckland, University of Waikato, and Wintec, it offers a dynamic learning environment and access to research opportunities. The hospital is equipped with advanced diagnostic and treatment facilities located on the Waiora Waikato Hospital Campus, with both road and air ambulance support.

Hamilton, where Waikato Hospital is situated, is a vibrant city nestled alongside the scenic Waikato River, offering a perfect mix of nature and culture. Explore the stunning Hamilton Gardens, home to themed gardens from Italy to Asia, or visit the Waikato Museum to delve into the region’s rich history. The city also boasts the Hamilton Zoo, where you can walk through an aviary filled with native birds. Hamilton is a lively hub, with a variety of cafes, restaurants, and bars, along with events like rugby, cricket, and the famous National Agricultural Fieldays and Balloons over Waikato festival. With its vibrant atmosphere and proximity to outdoor adventures, Hamilton is an ideal place to live and work.

About you

To be successful in this role, you will have:

• Previous administration experience including appointment bookings
• Excellent interpersonal and communication skills (both written and verbal)
• A friendly, positive, and professional attitude
• Strong time management and multitasking abilities
• A collaborative approach and ability to work well in a team
• High levels of computer literacy

Ideally you will also have:

• Previous experience in a medical or healthcare setting
• Familiarity with iPM or similar patient management systems
• An understanding of physiotherapy services or experience working in a clinical setting

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: WAI31526

Location:

North Island - Waikato - Hamilton

Job type:

Expertise:

Non-clinical - Administration - Administration