Administration Officer

Health New Zealand - Te Whatu Ora Hutt Valley; New Zealand; On-site; NZD 73,000 - 81,000; Part time

Job summary

Health New Zealand - Te Whatu Ora Hutt Valley is seeking an Administration Officer for Hutt Hospital Radiology. The role delivers high quality service, performs administration including telephone handling and PACS tasks, and supports Radiology staff to sustain efficient operations.

You will work in a collaborative team focused on continuous improvement, patient experience, and safe, effective imaging services within a growing department.

Qualifications

• Successful candidate will demonstrate strong customer service and communication.
• Experience in administration, ideally in a hospital setting, is preferred.
• PACS knowledge or willingness to learn is advantageous.

Responsibilities

• Provide support for Radiology staff to ensure high quality service.
• Handle telephone and general administration duties and PACS tasks.
• Identify issues and contribute to continuous improvement and patient outcomes.

Skills

Customer service

Interpersonal skills

Communication

Administration

Hospital environment experience

Education

Tertiary qualification in related field

Tools

PACS

Job description

Health New Zealand - Te Whatu Ora Hutt Valley – Lower Hutt, North Island

Contract: Permanent, Part Time (0.8 FTE)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the Role

The Administration Officer at Hutt Hospital Radiology, is accountable for delivering a high quality service that functions safely, efficiently and effectively within a growing department. Hutt Radiology has additional positions to manage this increasing demand for imaging. The Administration Officer is responsible for providing all aspects of administration, including but not limited to:

• Telephone
• Picture Archive System (PACS)

The Administration Officer:

• Provides support for all Hutt Hospital Radiology Staff to ensure high quality service delivery across the Hospital
• Supports the establishment of a culture of continuous improvement that links Hutt Hospital Radiology service to overall Hospital operational strategies
• Fosters excellence in operational standards and professional conduct for the Service
• Supports new and innovative ideas which improve patient experience and outcomes
• Identifies emerging issues, risks, threats and opportunities early and mitigates these

The specific days and hours of work will be discussed with the successful applicant during the interview process.

The salary band for this role is $73,476 - $81,146, depending on experience.

About the Team/Service Location

Weare a friendly, dedicated team of approximately 80 staff, with a 'can do'attitude who ensure the best possible care for our patients. Our team includes:Radiologists, Medical Imaging Technologists, Sonographers, MRI Technologists,Nurses and Health Care Assistants, Administration/Bookings Team, andData/IT/Quality staff.

As a new team member, you will be part of ourdynamic department, which is focused on job satisfaction, teamwork and quality.

We offer asupportive workplace culture with a commitment to your on-going professionaldevelopment and well-being, and we have a strong focus on ongoing qualityimprovement and constructive relationships with clinical colleagues.

About you

To be successful in this role, you will need:

• Excellent customer service,interpersonal and communication skills
• Significant administration workexperience, ideally in a hospital setting
• A tertiary qualification in a relatedfield is an advantage
• Great team player, can also work independently,positive attitude to work

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.