ADMINISTRATION & CUSTOMER SUPPORT

JobSpace; Auckland; On-site; NZD 62,000 - 70,000; Full time

Benefits offered by this job

Bonuses available

Overtime opportunities

Job summary

JobSpace in Auckland is seeking an upbeat, motivated Administrator to support our field-based team with a variety of administrative tasks. You will handle data entry, update client records, perform credit checks, manage Excel spreadsheets, plan routes, book flights and accommodation, load direct debits, and record notes in the system.

This busy role is 80% administration and 20% phone work, requiring strong organisation, attention to detail, and reliable transport.

Qualifications

• Experience with administrative tasks and data handling.
• Strong Excel skills and experience with Word/Outlook.

Responsibilities

• Provide admin support for field-based team.
• Data entry and updating client records.
• Perform credit checks and some skip tracing.
• Manage spreadsheets, bookings, and direct debits.
• Record notes in the system and support field staff.

Skills

Data entry

Excel

Outlook

MS Word

Phone skills

Route planning

Credit checks

Job description

The Company:
Our client, based in Avondale, is a Kiwi company, created by Kiwis, for Kiwis. They are a professional, socially responsible Debt Collection company, founded on principles of fairness, trust and respect. They are busy and the team is growing.

The Role:
They are currently seeking anupbeat,motivated Administratorto provide support for their growing field-based team.
In this role you will be undertaking a range of administrative support work, including data entry, updating the details of clients, performing credit checks, a bit of skip tracing, working with various excel spread sheets, route planning, booking flights and accommodation, loading direct debits, supporting the team in the field with information that they might need, recording notes against clients in the system and a range of other administration tasks.

This role is basically a busy administrative support role, that will require an organized, switched on administrator, who is process driven and has a sharp eye for detail.

We also need someone who has confident phone communication as there will be a bit of customer follow work. Administration - 80%, Phone work 20%.

The Hours:

40 hours a week, (Mon- Fri)

Monday - Thursday - 11:30am- 8pm. Friday earlier finish - 5pm, 5:30pm.

Plus, overtime if you want to boost your earnings.

About You:

Enjoys administration work and has some experience in an admin role.

Has speedy, accurate administration / processing skills

Is confident using MS Word, Outlookand must have confident Excel for spreadsheeting.

Will be okay with repetitive tasks.

Strong self-motivation. RESULTS ORIENTED. Proactive!

Hard working and keen to grow within the company.

Social at the right times. Focused at the right times.

Strong communication skills. Great on the phones

Will enjoy a bit of banter with the field team

Must drive and have reliable transport(not suitable for those who want to bus/ train)

The Rewards & Benefits:

Avondale:Work close to home with no car parking hassles.

A very stable growth-oriented business. Your job security will be strong.

A strong company culture that celebrates success.

Lots of events, company fortnightly lunches, Annual Mid-year Ball.

A base salary of $62K - $65K with another $6K in bonuses. ($68K - $70K)

Ability to work overtime and increase your earnings. One hour a day will add $7K more

Further training and career development opportunities are common for those shine.

Please note, only those shortlisted, will be contacted and this will happen within 5 days of your application.