Administration and Volunteer Coordinator

Haines Attract for The Salvation Army; Auckland; On-site; NZD 67,000 - 71,000; Full time

Benefits offered by this job

Salvation Army leave

Free confidential counselling

Subsidised flu vaccinations

Discounted Medical Insurance

TSA discount card

Job summary

The Salvation Army Manukau is a faith-based community organisation delivering social services, wellbeing and food assistance, financial mentoring and spiritual care. The Administration and Volunteer Coordinator will support administrative functions for service delivery and the volunteer programme, working closely with teams and volunteers to ensure smooth operations.

The role includes recruitment, onboarding, policy compliance, and fostering a positive volunteer culture, with a focus on health,

Qualifications

• Strong organisational and administrative skills.
• Strong people relationship-building and coaching skills.
• Great time management and attention to details.
• Experience with databases and online management systems.
• Strong written and verbal communication skills.
• Empathy and care when working with people.
• Competent user of Microsoft Office.

Responsibilities

• Supporting the overall administration for service delivery and volunteer programme.
• Coordinating recruitment, interviewing, onboarding/offboarding and induction of volunteers.
• Fostering a positive, inclusive and value-based culture for volunteers and stakeholders.
• Providing day-to-day guidance, support and communication to volunteers for engagement and performance.
• Maintaining accurate volunteer records, schedules and compliance documentation.
• Identify training and development opportunities to enhance volunteer capability.
• Promote volunteer recognition and appreciation initiatives to encourage retention.
• Support leadership with volunteer allocation and workforce coordination.
• Ensure volunteers' health & safety, privacy and wellbeing are considered.

Skills

Organisational skills

Administrative skills

People relationship-building

Coaching skills

Time management

Written communication

Verbal communication

Empathy

MS Office proficiency

Tools

Microsoft Office

Job description

Administration and Volunteer Coordinator

• Responsible for providing two major areas of support to Community Ministries: administrative for service delivery, reception activities and coordinating all aspects of the volunteer programme.
• Administrative for service delivery and reception activities include maintaining accurate records relating to staff files, timesheet, leave records and overall operation of Reception services.
• Volunteer Coordination includes supporting the recruiting, training, placing volunteers.

About the Business:

The Salvation Army Manukau is a faith-based community organisation providing social services, wellbeing and food assistance, financial mentoring, whanau support, and spiritual care to people throughout South Auckland. Our mission is to bring hope, strengthen communities, and support people to achieve positive life outcomes.

About the Role:

As the Administration and Volunteer Coordinator, you will work closely with our internal teams and volunteers to support the administration for service delivery and volunteer programme.

What will your responsibilities be:

• Supporting the overall administration for service delivery and volunteer programme.
• Coordinating the recruitment, interviewing, onboarding/offboarding, and Induction of volunteers.
• Fostering a positive, inclusive, and value-based culture for volunteers and stakeholders.
• Providing day-to-day guidance, support, and communication to volunteers to ensure successful engagement and performance.
• Maintaining accurate volunteer records, schedules, and compliance documentation.
• Identify training and development opportunities that enhance volunteer capability and effectiveness.
• Promoting volunteer recognition and appreciation initiatives that acknowledge contribution and encourage retention.
• Supporting leadership team with volunteer allocation and workforce coordination.
• Ensuring volunteer's health & Safety, privacy and wellbeing are appropriately considered.

Our ideal candidate will:

• Strong organisational and administrative skills.
• Strong people relationship-building and coaching skills.
• Great time management skills and attention to details.
• Experience working with databases and online management systems.
• Strong written and verbal communication skills.
• A genuine sense of empathy and care when working with people.
• Competent user of Microsoft Office.

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July.
• Free confidential counselling services to support your wellbeing.
• Subsidised flu vaccinations.
• Discounted Medical Insurance with Southern Cross.
• TSA discount card for discount with various retailers.

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent/full timeandhours worked will be 37.5 per week.

The starting salary for this role will fall$66,892 to $70,789 per annum.

The starting hourly rate for this role will fall between $34.30 to $36.30.

The Salvation Army is proud to be an equal opportunity employer andbelieves workplaces thrive with diversity.

Children's Worker Classification Statement (per Children's Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children's Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.