Accounts Administrator

Catch Consulting; Otago; On-site; NZD 65,000 - 75,000; Full time

Job summary

Monkeytoe, a leading New Zealand specialist in innovative access solutions, height safety systems and architectural structures, is seeking an Accounts Administrator (Accounts Receivable) to join the Christchurch finance team. This hands-on role focuses on debtor management, proactive communication with customers, and day-to-day finance support.

Reporting to the Financial Controller, you will help maintain cash flow and accurate customer accounts.

Qualifications

• Experience in Accounts Receivable and credit control.
• Excellent communication and relationship-building skills.
• Strong eye for detail and high accuracy in work.

Responsibilities

• Manage the Accounts Receivable function and follow up overdue accounts.
• Monitor aged receivables and prioritise collection activity.
• Contact customers by phone and email regarding invoices and payment arrangements.
• Investigate and resolve account queries and disputes.
• Allocate and receipt customer payments accurately and promptly.
• Complete daily bank reconciliations and maintain customer records.
• Build positive relationships with customers while managing payment conversations.
• Provide general finance and administration support as required.

Skills

Accounts Receivable

Credit control

Customer service

Phone communication

Attention to detail

Job description

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Accounts Administrator (Accounts Receivable) - Christchurch | Permanent

Are you an experienced Accounts Administrator who enjoys building relationships as much as balancing the numbers?

Monkeytoe is looking for a confident and personable Accounts Administrator to join their Christchurch team. This is a hands-on Accounts Receivable role where you'll take ownership of debtor management, proactively communicate with customers to resolve outstanding accounts, and provide day-to-day support across the finance function.

If you’re confident picking up the phone, enjoy solving problems and take pride in delivering excellent customer service, we’d love to hear from you.

About the Role

Reporting to the Financial Controller, you'll play an important role in maintaining healthy cash flow and ensuring customer accounts are accurate and well managed. This is a varied position with a strong focus on Accounts Receivable and credit control, alongside general finance and administration support.

Key Responsibilities

• Managing the Accounts Receivable function and proactively following up overdue accounts
• Monitoring the aged receivables ledger and prioritising collection activity
• Contacting customers by phone and email regarding outstanding invoices and payment arrangements
• Investigating and resolving account queries, discrepancies and disputes
• Allocating and receipting customer payments accurately and promptly
• Completing daily bank reconciliations
• Maintaining accurate customer account and financial records
• Building positive relationships with customers while confidently managing payment conversations
• Providing general finance and administration support as required

About you

• Previous Accounts Receivable, credit control or relevant accounts administration experience
• Confidence and professionalism when communicating with customers over the phone
• Strong communication and relationship-building skills
• Good attention to detail and a high level of accuracy
• The ability to organise your workload and manage competing priorities
• A proactive and resilient approach, with the confidence to have sometimes challenging payment conversations
• Good problem-solving skills and the ability to investigate and resolve account queries
• A collaborative, positive and practical approach to working within a team

Why Monkeytoe?

Monkeytoe is a leading New Zealand specialist in innovative access solutions, height safety systems and architectural structures. They pride themselves on delivering high-quality solutions, fostering a collaborative culture and providing their people with opportunities to grow and develop.

This is a great opportunity to join a supportive finance team where you'll have ownership of your work and the opportunity to build strong customer relationships, while contributing to the ongoing success of a well-respected New Zealand business.

If you’re ready to bring your Accounts Receivable expertise, attention to detail and customer service skills to a company that values its people, we’d love to hear from you.