Account Manager

Service Foods; Hamilton; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary + incentives

Career development

Supportive, inclusive team culture

Opportunities to make a real impact

Job summary

Service Foods in Hamilton is seeking an experienced Account Manager to join our Waikato team. This on-the-road role focuses on building strong client relationships, growing an existing portfolio, and delivering outstanding service across the region.

You’ll balance field visits with a few hours per week in our Hamilton office for collaboration and admin tasks. The right candidate brings proven sales results, excellent communication, and a passion for the food service industry.

Qualifications

• Proven sales experience, ideally in food service or hospitality.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office; Salesforce experience is a bonus.
• Self-motivated, independent work ethic.
• A tertiary qualification (preferred).
• Knowledge of the food service industry (advantageous).

Responsibilities

• Manage and grow a portfolio of existing accounts.
• Prospect and convert new clients across the Waikato region.
• Maintain a strong call cycle to ensure high customer satisfaction.
• Negotiate and close sales, consistently exceeding targets.
• Collaborate with Procurement and Warehouse teams to align supply with demand.
• Provide tailored solutions that meet client needs.

Skills

Sales experience

Communication skills

Negotiation skills

Self-motivation

Independent work ethic

Proactive mindset

Education

Tertiary qualification

Tools

Microsoft Office

Salesforce

Job description

Join Aotearoa’s leading food service distributor and grow your career with a company that values innovation, whanaungatanga (relationships), and excellence.

Mō mātou | About Us

At Service Foods, we are passionate about delivering exceptional service and premium‑quality products to New Zealand’s food service and hospitality industry. As the country’s largest privately owned and operated, fully integrated food distribution business, we are proud to have been recognised by Deloitte as one of New Zealand’s Best Managed Companies in both 2023 and 2024.

We’re more than just a business—we’re a whānau (family). We foster a dynamic, inclusive workplace where your ideas are valued, and your growth is supported.

Te tūranga | The Role

We’re looking for a driven and experienced Account Manager to join our Waikato team. This is a dynamic, on‑the‑road role perfect for someone who enjoys face‑to‑face engagement and creating meaningful connections with customers. You’ll be the key link between our clients and our business, ensuring their needs are met and exceeded.

In addition to your time on the road, you’ll spend a few hours each week in our Hamilton office to stay connected with the wider team, collaborate on initiatives, and handle essential admin tasks to keep operations running smoothly.

Key Responsibilities

• Manage and grow a portfolio of existing accounts
• Prospect and convert new clients across the Waikato region
• Maintain a strong call cycle to ensure high customer satisfaction
• Negotiate and close sales, consistently exceeding targets
• Collaborate with Procurement and Warehouse teams to align supply with demand
• Provide tailored solutions that meet client needs
• Stay ahead of industry trends in both food service and FMCG sectors.

Ngā āhuatanga kei a koe | About You

You’re a confident communicator with a passion for building strong client relationships. You thrive in a target‑driven environment and bring a proactive, solutions‑focused mindset.

You’ll Bring

• Proven sales experience, ideally in food service or hospitality
• Strong communication and negotiation skills
• Proficiency in Microsoft Office; Salesforce experience is a bonus
• A self‑motivated, independent work ethic
• A tertiary qualification (preferred)
• Knowledge of the food service industry (advantageous)

Ngā painga | What We Offer

• Competitive base salary + performance‑based incentives
• Career development in a fast‑growing, forward‑thinking organisation
• Supportive, inclusive team culture
• Opportunities to make a real impact

Mō Service Foods | Working with Us

Our values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—are at the heart of everything we do. We celebrate the diversity of Aotearoa and are committed to creating a workplace where everyone can thrive and be their authentic selves.

Ngā Herenga | Requirements

• NZ citizenship, residency, or a valid work visa is required
• Successful candidates will undergo reference checks, Ministry of Justice and ACC checks, and pre‑employment drug and alcohol screening.