Account Manager

Stuff; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Stuff is seeking an Account Manager to join our Agency Sales team in New Zealand. You will work with a Group Account Director and Account Directors to build strong relationships with agency partners and clients while developing advertising solutions across Stuff's ecosystem.

This role suits someone with a foundation in media, advertising or account management, early in career or moving into agency sales, and includes opportunities to grow into a client-facing sales position.

Qualifications

• 1-3 years' experience in media sales, advertising or account management.
• Experience supporting or managing advertising campaigns, ideally in media, technology, marketing, communications or a related industry.
• A developing understanding of digital advertising and integrated media solutions.
• Confidence presenting ideas, with a willingness to build your negotiation and influencing skills on the job.
• A knack for building trusted relationships with clients, agencies and internal stakeholders.
• Curiosity about AI tools and technology, and how they can improve marketing, content delivery and customer engagement.
• Familiarity with tools such as a CRM platform, or similar is an advantage.
• A tertiary qualification in a relevant field or equivalent experience.

Responsibilities

• Build and maintain effective client, agency and partner relationships within your portfolio.
• Develop clear, effective account plans and strategic account plans for your portfolio, in collaboration with your Group Account Director and Account Directors.
• Identify business development and revenue opportunities and help create and present client proposals.
• Meet assigned revenue targets, deliver timely and accurate forecasts, and monitor rates and yields.
• Manage Terms of Trade compliance, taking remedial action where needed in conjunction with your Account Directors.
• Ensure accurate entry of media placements and administrative tasks, and deliver post-campaign reporting in a timely manner.
• Use AI-related tools and technology to drive efficiencies, and develop your data literacy to interpret dashboards and analytics.
• Seek out opportunities to cross-sell and upsell Stuff Digital's products, and maintain high customer satisfaction.

Skills

Relationship building

Negotiation

AI tools curiosity

CRM familiarity

Communication skills

Education

Tertiary qualification in a relevant field

Tools

CRM platform

Job description

We're looking for an Account Manager to join our Agency Sales team. Working alongside a Group Account Director and two Account Directors, you'll build strong relationships with agency partners and clients while helping to develop advertising solutions that engage their audiences across Stuff's ecosystem.

This is a great opportunity for someone with a foundation in media, advertising or account management - including those early in their career or making their first move into agency sales - who's ready to grow into a client-facing sales role.

What You'll Do

• Build and maintain effective client, agency and partner relationships within your portfolio.
• Develop clear, effective account plans and strategic account plans for your portfolio, in collaboration with your Group Account Director and Account Directors.
• Identify business development and revenue opportunities and help create and present client proposals.
• Meet assigned revenue targets, deliver timely and accurate forecasts, and monitor rates and yields.
• Manage Terms of Trade compliance, taking remedial action where needed in conjunction with your Account Directors.
• Ensure accurate entry of media placements and administrative tasks, and deliver post-campaign reporting in a timely manner.
• Use AI-related tools and technology to drive efficiencies, and develop your data literacy to interpret dashboards and analytics.
• Seek out opportunities to cross-sell and upsell Stuff Digital's products, and maintain high customer satisfaction.

What you'll bring

• 1-3 years' experience in media sales, advertising or account management.
• Experience supporting or managing advertising campaigns, ideally in media, technology, marketing, communications or a related industry.
• A developing understanding of digital advertising and integrated media solutions.
• Confidence presenting ideas, with a willingness to build your negotiation and influencing skills on the job.
• A knack for building trusted relationships with clients, agencies and internal stakeholders.
• Curiosity about AI tools and technology, and how they can improve marketing, content delivery and customer engagement.
• Familiarity with tools such as a CRM platform, or similar is an advantage.
• A tertiary qualification in a relevant field or equivalent experience.

Why Stuff?

At Stuff Digital, you'll represent one of New Zealand's most recognised and trusted brands while selling market-leading advertising, content and marketing solutions that deliver real results for local businesses.

Stuff champions inclusion. Be it gender, ethnicity, beliefs, abilities or experiences - we know that diversity brings another lens through which we all learn, connect and grow.

E kōkiri nei a Stuff i te whāinga kia whai wāhi ai te katoa. Hāunga te ira, te iwi, ngā whakapono, ngā āheinga, ngā wheako rānei o te tangata - e mōhio nei tātou mā te kanorau e whai tirohanga hou ai, e ako ai, e tūhono ai, e whanake anō ai tātou katoa.

As we are committed to creating a workplace that reflects the diverse communities in New Zealand, we will always invite and encouraging applications from people of all genders, ethnicities, disabilities and ages. We are committed to providing equal employment opportunities for all.

Nā runga i tā mātou ū ki tētahi taiao mahi e whakaatu ana i te kanorau o ngā hapori i Aotearoa, i te ao, i te pō, ka pōhiringia, ka ākina anō ngā tono mahi a te marea whānui, hāunga te ira, te iwi, te hauātanga, te pakeke rānei. E ū nei mātou ki te whai kia wātea ai ā mātou ara…