Account Manager

PHD Aotearoa NZ; Auckland; On-site; NZD 65,000 - 90,000; Full time

Job summary

PHD in Auckland is seeking an Account Manager to join our award-winning media agency. You will lead day‑to‑day client relationships, translate briefs into media plans and work with trading teams to deliver campaigns that meet client objectives.

You will bring 2 years of media buying experience, strong communication and a proactive, collaborative approach to client service across a dynamic client portfolio.

Qualifications

• 2 years’ media buying experience or more.
• Strong understanding of media terminology, planning and trading processes.
• Exposure to multiple media channels and how they work together.

Responsibilities

• Lead day-to-day client relationships across your portfolio.
• Develop and implement media plans aligned to client objectives.
• Translate client briefs into effective channel plans and campaigns.
• Manage campaign timelines, budgets and delivery from start to post-analysis.
• Collaborate with trading teams to achieve campaign goals and ROI.
• Present to clients and contribute to client meetings.

Skills

Media buying

Client relations

Communication

Presentation

Relationship building

Time management

Analytical mindset

Negotiation

Proactive attitude

Team collaboration

Education

Tertiary qualification

Job description

Join an award-winning media agency and work across an exciting client portfolio.

We’re looking for an Account Manager to join our team in Aotearoa and play a key role in delivering smart, effective and innovative media solutions for our clients. This is an opportunity for a media professional who enjoys being close to the client, working collaboratively with internal teams and turning strategy into great campaign execution. This is a very exciting client portfolio to work on, and we’re looking for someone who is ready to take the next step in their media career and step into an Account Manager role.

What you’ll be doing

As an Account Manager, you’ll help lead the day-to-day client relationship across your portfolio.

Your responsibilities will include:

• Building strong relationships with clients, suppliers and media partners.
• Managing the day-to-day delivery of your client accounts.
• Developing and implementing media plans aligned to client business and marketing objectives.
• Translating client briefs and feedback into effective channel and media plans.
• Managing campaign timelines, budgets and delivery from implementation through to post-campaign analysis.
• Working closely with trading teams to ensure campaign objectives and costs are achieved.
• Presenting to clients and contributing proactively to client meetings.
• Monitoring campaign performance and identifying opportunities to improve effectiveness and ROI.
• Coordinating with creative agencies, suppliers and other partners.
• Ensuring client documentation, reporting and financial processes are accurate and up to date.
• Contributing to brainstorms, Omni Studio and wider agency initiatives.

What we’re looking for

We’re looking for someone who is media savvy, commercially minded and genuinely enjoys working with people.

You’ll ideally have:

• A tertiary qualification and around 2 years’ media buying experience.
• A solid understanding of media terminology, planning and trading processes.
• Exposure to multiple media channels and how they work together.
• Strong communication and presentation skills.
• The ability to build positive relationships with clients and suppliers.
• Strong organisational skills and the ability to manage multiple priorities.
• An analytical mindset and confidence working with campaign data and performance insights.
• The ability to negotiate and find effective win/win outcomes.
• A proactive approach and willingness to challenge the status quo.
• A positive, collaborative attitude and a desire to contribute to agency culture.

Why PHD?

At PHD, you’ll be part of an award-winning agency recognised for its people, culture, learning opportunities and enviable client portfolio.

You’ll work alongside a team of experts, have access to amazing resources, a broad range of agency specialisms, innovative products and technology, and be encouraged to continuously develop your skills, share ideas and stay future-focused.

About PHD

PHD’s reputation as a fantastic place to work is widely recognised, from our limitless learning and development opportunities across an enviable client list and agency specialisms, through to our fun culture and inclusive environment.

Amongst the wider industry, we are equally renown as the media agency delivering clients an unfair advantage. Behind this advantage is our unique winning formula - a handpicked winning team of experts, backed by a comprehensive suite of best-in‑class services, advanced products, and innovative technology.

As our newest PHDer, what does this mean for you? You get to deliver this advantage to clients through your own mahi, talents, skills and ‘play to win’ attitude, while keeping yourself future fit and having a phenomenal time.

To find out more about working with us visit www.phdmedia.com