Account Director

Boxer; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Boxer is seeking a senior Account Director in Auckland to lead a portfolio of clients, guiding strategy, creativity and delivery across campaigns. You will own high-level client relationships, shape work from brief to impact, mentor Account Managers and drive commercial growth for the agency.

You’ll collaborate with strategists, creatives and producers to maintain quality and momentum, while balancing ambition with realistic timelines and budgets.

Qualifications

• 7+ years of experience in an agency, studio or similar creative environment.
• Proven experience leading senior client relationships within a creative, media or brand agency.
• Strong commercial instincts with the ability to grow accounts and spot opportunities.
• A clear understanding of brand, communications, and integrated campaigns.
• Confidence in leading senior client conversations and presentations.
• Ability to translate complex business problems into focused briefs.
• Excellent project oversight with attention to detail and quality.
• A collaborative mindset and genuine interest in developing others.
• High personal standards, accountability and pride in the work.

Responsibilities

• Manage the daily flow of communication between clients and the internal team.
• Write clear, inspiring briefs and help shape campaign structures.
• Support the development of client strategy and identify opportunities for growth.
• Keep projects moving — track timelines, budgets and feedback with precision.
• Work with media, production and print partners to deliver end-to-end campaigns.
• Contribute to content development — proofreading, short copy and reviewing outputs.
• Assist with social media planning and roll-out.
• Champion the client's needs while backing the creative team to push ideas further.
• Solve problems early and keep expectations aligned.
• Help shape internal processes and tools that support smoother delivery.

Skills

Agency experience

Senior client relationships

Commercial instincts

Brand and integrated campaigns

Presentation skills

Mentoring

Collaboration

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We’re looking for an Account Director to step into a senior role at Boxer and nurture the new accounts that have come to the agency, along with helping shape the work that leaves our studio.

This role sits at the intersection of strategy, creativity and delivery. You’ll be the person our clients trust, our team rely on, and our partners respect. You’ll guide projects from brief to impact, keep momentum high, and make sure the work is as strong commercially as it is creatively.

As an Account Director at Boxer, you’ll own a portfolio of clients and be accountable for the health and growth of those relationships. You’ll lead conversations at a senior level, challenge briefs when needed, and translate business problems into clear, inspiring opportunities for our strategy and creative teams. You’ll spot opportunities others miss, help clients think braver, and ensure Boxer is seen as a true value add partner.

You’ll work closely with strategists, creatives and producers to shape work from the start, keeping quality high and details tight. You’ll be comfortable running multiple projects at once, balancing ambition with realism, and making smart calls when things inevitably change. You’ll also play a mentoring role, helping develop Account Managers and lifting the standard of client service across the agency.

This is a senior role, so we’re looking for someone with proven experience leading accounts within a creative, media or brand agency environment. You’ll have a strong grasp of brand, communications and integrated campaigns, and you’ll understand how good work gets made, not just what it looks like at the end. You’re confident in front of clients, calm under pressure, commercially aware, and deeply collaborative.

Just as important is how you show up. You’ll be curious, straight talking, organised without being rigid, and ambitious without ego. You’ll care about the work, the people making it, and the clients it’s for. You’ll be comfortable taking responsibility, giving clear direction, and backing yourself when it counts.

At Boxer, you’ll be joining a tight, energetic team that values trust, independence and high standards. We work with ambitious brands who want more than safe answers, and we’re proud of the partnerships we build along the way. In return, you’ll get the space to lead, the support to grow, and the chance to shape the next chapter of the agency.

What you'll do

• Manage the daily flow of communication between clients and the internal team.
• Write clear, inspiring briefs and help shape campaign structures.
• Support the development of client strategy and identify opportunities for growth.
• Keep projects moving — track timelines, budgets and feedback with precision.
• Work with media, production and print partners to deliver end-to-end campaigns.
• Contribute to content development — proofing, writing short copy and reviewing outputs.
• Assist with social media planning and roll-out.
• Champion the client's needs while backing the creative team to push ideas further.
• Solve problems early and keep expectations aligned.
• Help shape internal processes and tools that support smoother delivery.

What we're looking for

• 7+ years of experience in an agency, studio or similar creative environment.
• Proven experience leading senior client relationships within a creative, media or brand agency
• Strong commercial instincts, with the ability to grow accounts and spot new opportunities
• A clear understanding of brand, communications, and integrated campaigns
• Confidence in leading senior client conversations and presentations
• The ability to translate complex business problems into focussed, inspiring briefs
• Excellent project oversight, with a sharp eye for details and quality
• A collaborative mindset and a genuine interest in developing others
• High personal standards, accountability, and pride in the work you put into the world