Account Manager

EssilorLuxottica; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Product allowance

Family & Friends discounts up to 50%

Brand discounts across OPSM, SunglassH

Job summary

EssilorLuxottica in Christchurch, NZ, seeks an Account Manager to manage independent optometry accounts across the South Island and PSG Eyewear customers nationwide. You will build strong relationships, grow market share, and deliver tailored commercial strategies.

You will train practice teams, analyse sales data, and collaborate with service and internal teams to drive business performance. A driver’s license and willingness to travel are required.

Qualifications

• Experience working with optometry practices in a B2B sales role or optical environment.
• Minimum 3 years in the optical industry including lens sales, service, lab, dispensing, or retail.
• Strong relationship-building and communication skills.
• Ability to analyse sales information and turn insights into growth opportunities.
• Sound commercial acumen with pricing, margins and business performance understanding.
• Confident presenting and delivering product training to individuals and groups.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Manage and grow a portfolio of independent optometry accounts across the South Island.
• Maintain and strengthen relationships while identifying opportunities for growth.
• Develop and implement tailored business plans to support customer success.
• Promote and grow prescription safety eyewear sales across New Zealand.
• Deliver engaging product training and coaching to practice teams.
• Analyse sales data and market trends to identify opportunities and provide recommendations.
• Collaborate with Customer Service and internal teams to ensure exceptional experiences.
• Prospect for and secure new business opportunities within the region.

Skills

Relationship building

Sales experience

Communication skills

Analytical thinking

Presentation skills

Education

Optical dispensing qualifications

Tools

CRM systems

Excel

Sales reporting tools

Job description

Join EssilorLuxottica and help shape the future of vision care across New Zealand.

EssilorLuxottica is seeking a passionate and commercially driven Account Manager to join our market-leading optical lens sales team. Based in Christchurch, New Zealand, this role is responsible for managing and growing a portfolio of independent optometry customers across the region as well as our PSG Eyewear (Prescription Safety Glasses) customers nationally.

As a trusted partner to our customers, you will focus on three key objectives: protecting existing business, growing market share, and identifying new opportunities. You will work closely with practice owners and teams to support the growth of their businesses through tailored commercial strategies, product training, and exceptional customer support.

About the Role

As the face of Essilor in the South Island and PSG Eyewear nationally, you will build strong customer relationships and help practices maximise their business performance through our industry-leading lens portfolio.

Key Responsibilities

Manage and grow a portfolio of independent optometry accounts throughout the South Island.

Maintain and strengthen existing customer relationships while identifying opportunities for growth.

Develop and implement tailored business plans to support customer success and practice performance.

Promote and grow prescription safety eyewear sales across New Zealand.

• Deliver engaging product training and coaching to practice teams.
• Analyse sales data and market trends to identify opportunities and provide actionable recommendations.
• Collaborate with Customer Service and internal teams to ensure exceptional customer experiences.
• Prospect for and secure new business opportunities within the region.

Represent EssilorLuxottica professionally at customer meetings, industry events, and trade activities..

About You

To be successful in this role, you will bring:

A current driver's licence and willingness to travel throughout the South Island, plus quarterly travel to the North Island - you will be proivided with a car allowance + fuel card

• Experience working with optometry practices, either in a B2B sales role or within an optical practice environment.
• A minimum of 3 years' experience in the optical industry, including lens sales, customer service, laboratory, dispensing, or retail environments.
• Strong relationship-building and communication skills.
• The ability to analyse sales information and turn insights into growth opportunities.
• Sound commercial acumen with an understanding of pricing, margins, and business performance.
• Confidence in presenting and delivering product training to both individuals and groups.
• Strong Microsoft Office and Excel skills.

While not essential, the following will be highly regarded:

• Optical Dispensing qualifications or relevant industry experience.
• Experience using CRM systems and sales reporting tools.
• Demonstrated success in identifying, prospecting, and converting new business opportunities.

Why Us?

• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Career progression pathways and ANZ development opportunities

If you are passionate about the optical industry, thrive on building strong customer relationships, and enjoy helping businesses grow, we'd love to hear from you.