Country Eyecare Manager

EssilorLuxottica; Auckland; On-site; NZD 100,000 - 150,000; Full time

Benefits offered by this job

Product allowance

Staff discounts

Volunteer opportunities

Tech exposure

Leadership development

Job summary

OPSM and EssilorLuxottica is seeking a Country Eyecare Manager to lead and elevate our Optometry network across New Zealand. You will coach in-store Optometrists, drive clinical excellence and ensure best-practice eye care and patient experiences daily.

This leadership role focuses on developing others, scaling best practices, adopting new eyecare technologies, and partnering with retail leadership to improve customer outcomes across the country.

Qualifications

• Bachelor or Doctor of Optometry with current NZ registration.
• 4+ years of optometry experience and leadership experience.
• Strong stakeholder management and communication skills.
• Commercial awareness with a customer-first mindset.
• Willingness to travel across New Zealand.

Responsibilities

• Lead and coach Optometrists across NZ to uphold clinical standards.
• Drive patient care excellence and exceptional customer experiences.
• Roll out new eyecare technologies and innovation initiatives.
• Partner with Retail Regional Managers to improve business performance.
• Support professional development and knowledge sharing across the network.
• Represent OPSM/EssilorLuxottica in external leadership forums.

Skills

Leadership

Coaching

Optometry

Stakeholder management

Communication

Commercial awareness

Travel flexibility

Education

Bachelor or Doctor of Optometry

Job description

Lead the future of clinical excellence and eyecare innovation across New Zealand.

At OPSM and EssilorLuxottica, we're passionate about helping people see more and be more. We're looking for an inspiring Country Eyecare Manager to lead, coach and elevate our network of Optometrists across New Zealand while driving clinical excellence, customer experience and eyecare innovation.

This is a rare leadership opportunity for an experienced Optometrist who is passionate about developing others, influencing at scale and shaping the future of eyecare.

Why You'll Love This Role

As our Country Eyecare Manager, you'll be the clinical leader for New Zealand, partnering closely with Optometrists, retail leaders and support teams to ensure we deliver industry-leading eyecare experiences to every customer, every day.

You'll spend time coaching and mentoring Optometrists in-store, driving professional development, supporting the rollout of new technology and ensuring best-practice clinical standards across the network.

If you thrive on building capability, influencing change and making a genuine impact on patient outcomes, we'd love to hear from you.

What You'll Be Doing

• Lead and inspire New Zealand's Optometry community to deliver exceptional clinical care and customer experiences
• Coach, mentor and develop Optometrists through regular in-store support and clinical guidance
• Drive clinical excellence, quality assurance and best-practice standards across the networkSupport the rollout and adoption of new eyecare technologies and innovation initiatives
• Partner with Retail Regional Managers and retail teams to strengthen customer outcomes and business performance
• Ensure Optometrists remain at the forefront of clinical knowledge, diagnosis and treatment practices
• Act as a trusted stakeholder across operations, product and support teams
• Champion customer insights and feedback to continually improve our services

What You'll Bring

• Bachelor or Doctor of Optometry qualification
• Current registration to practice in New Zealand4+ years' experience in Optometry
• Strong leadership, coaching and mentoring capability
• Exceptional stakeholder management and communication skills
• Commercial awareness combined with a genuine customer-first mindset
• A passion for developing others and driving clinical excellence
• A valid driver's licence and willingness to travel regularly throughout New Zealand

Why EssilorLuxottica?

• Generous yearly $1,500 product allowance and Family & Friends discounts of up to 50% off to splurge across all our brands - OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
• Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses
• Ongoing leadership and professional development opportunities
• Career growth across New Zealand, Australia and our global network

Ready to Shape the Future of Eyecare?

If you're an experienced Optometrist and people leader looking for your next challenge, we'd love to hear from you.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.