Account Manager

Humphreys Landscaping; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Humphreys Landscaping in Auckland is seeking an Account Manager to lead hands-on client work across pool valet, pool service, garden maintenance or projects. This is not a desk-based role; you’ll deliver specialist services, coordinate delivery and grow revenue from existing and new clients.

You will build strong relationships with clients and staff, coach teams, and help maintain high-quality outdoor spaces while ensuring projects stay on time and within budget.

Qualifications

• Experience leading hands-on in pool or garden maintenance or landscaping projects.
• Strong client relationship and communication skills.
• Ability to coach and develop field teams.

Responsibilities

• Provide exceptional service to existing and potential clients.
• Deliver quality services and renovations on time and within budget.
• Improve operational efficiency and team productivity.
• Build capability through training and coaching.
• Contribute to a positive culture with health and safety focus.
• Generate profitable revenue through new business and additional services.

Job description

Account Manager

Auckland | minimum 40 hours per week | Permanent

Lead from the front in a hands-on account management role in pool valet, pool service, garden maintenance or projects. This is not a desk-based Account Manager role. Deliver specialist work and exceptional client service, coordinate efficient and profitable service delivery, and develop the technical knowledge and capability of the teams. Maintain healthy, well-presented pools, gardens and outdoor spaces while strengthening client relationships and growing revenue from existing and new clients.

The role

• Provide exceptional service to existing and potential clients, meeting their priorities and expectations.
• Deliver quality services, jobs and renovations on time and within budget, with minimal rework.
• Improve operational efficiency, team productivity and utilisation.
• Build personal, team and divisional capability through training and coaching.
• Contribute to a positive culture and a health and safety first mindset.
• Generate profitable revenue through new business and additional services for existing clients.

About You

You have strong technical experience working hands-on in your field, whether that be pool care and maintenance, routine gardening or landscaping projects. This is an opportunity to utilise your leadership, coordination and communication skills. You thrive on being able to build strong relationships and finding win-win solutions for clients and staff.

Why Humphreys?

Humphreys Landscaping has a proud history of delivering exceptional outdoor spaces. With divisions across Pools, Maintenance, Construction, Lawns and Projects, there is a depth of experience backing you and great career opportunities.

See our work at www.humphreyslandscaping.co.nz