Academic Processes Coordinator

Lincoln University; Christchurch; On-site; NZD 62,000 - 75,000; Full time

Benefits offered by this job

Flexible work

Free on-site parking

Professional development

Six weeks leave

Eye care support

Wellbeing support

Gym access

Staff discounts

Job summary

Lincoln University in Christchurch, New Zealand, is seeking an Academic Processes Coordinator to join the Te Huka Kouka | Academic Quality team. The role supports accreditation, appeals and governance processes, coordinates records and reporting, and helps improve workflows with Microsoft 365 tools.

Based on the Lincoln Campus, this 37.5-hour-per-week position offers a permanent contract and a starting salary of NZD 68,500 per annum.

Qualifications

• A relevant tertiary qualification in business administration or related field or equivalent experience.
• Experience with academic quality, governance, or related processes.
• Strong MS 365 skills and ability to build workflows.

Responsibilities

• Coordinate workflows for accreditation, programme reviews and approvals.
• Support academic appeals and sensitive student cases administration.
• Manage records and documentation for academic decision-making.
• Build and improve workflows using Power Apps and MS 365 tools.
• Assist with policy reviews and quality improvement initiatives.

Skills

Power Apps

Microsoft 365

Workflow coordination

Attention to detail

Communication

Education

Bachelors or equivalent

Tools

Power Apps

Microsoft 365

Job description

Mō te tūka | The role

Coordinate academic quality, accreditation, appeals and governance processes, supporting key university committees and initiatives.

Join us as an Academic Processes Coordinator, based in our Te Huka Kouka | Academic Quality team within Te Tuawhiti | Pathways and Quality. In this varied and rewarding role, you'll provide administrative coordination and support for the academic quality processes that help ensure the integrity and effectiveness of Lincoln University's academic programmes, policies and governance framework.

Working closely with staff, students and key stakeholders across the University, you'll support accreditation and review activities, manage multiple workflows, contribute to strategic initiatives, and help maintain accurate records and reporting.

Some tasks of the role include:

• Coordinating workflows for academic accreditation, programme reviews and approvals
• Supporting the administration of academic appeals and sensitive student cases
• Managing records and documentation associated with academic decision‑making
• Building and improving workflows using Power Apps and other Microsoft 365 technologies
• Supporting academic policy reviews and quality improvement initiatives
• Assisting with the administration and reporting requirements of the Academic Administration Committee

This is an excellent opportunity for a highly organised administrator who enjoys coordinating complex processes, improving systems and providing exceptional support.

Mahi & Wāhi / Utu | Work pattern, location & salary

This permanent role is based at our Lincoln Campus and works 37.5 hours per week (1.0 FTE).

The starting salary for this position is $68,500 per annum.

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

• A relevant tertiary qualification in business administration or a related field, or equivalent professional experience
• At least three years’ experience in administrative roles, preferably within a tertiary or higher education environment
• Experience supporting academic quality, governance, or similar administrative processes
• Strong Microsoft 365 skills, including Power Apps or similar workflow tools
• Excellent attention to detail and the ability to manage multiple priorities and workflows
• Strong communication and relationship-building skills, with a proactive and customer-focused approach

Kā hua ka riro ki a koe | What's in it for you?

Join a supportive, inclusive community that values diversity, wellbeing, and professional growth. Benefits include:

• Flexible, family‑friendly work + free on‑site parking
• Professional development & mentorship to grow your career
• Generous leave entitlements – six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contribution
• Contributions toward eye tests and prescription eyewear
• Free, confidential wellbeing support through Clearhead (EAP)
• Southern Cross employee benefits
• Access to on‑campus gym with discounted membership
• On‑site early childhood centre with staff discounts
• A vibrant campus lifestyle with cafés, green spaces, and a sense of community

Mō mātou | About us

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land‑based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university‑owned farms and research stations that blend education, research, and hands‑on learning. At Lincoln, students are at the heart of everything we do, empower them to grow their potential and contribute to a more sustainably productive world through world‑class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University’s reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

We are committed to fostering a diverse and inclusive community where everyone feels valued and supported, and we welcome applications from people of all backgrounds.

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.